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Cabin Crew

https://www.tui.com Logo

TUI

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Location:
United Kingdom, Cardiff

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you!

Job Responsibility:

  • Deliver exceptional customer service with a ‘sales through service’ mind-set
  • Ensure customer satisfaction as a ‘maker of happy’
  • Prioritize safety of customers, implementing all safety, first aid and service procedures
  • Build relationships with customers and colleagues
  • Work as a team to deliver results
  • Embrace change and the unexpected, from roster adjustments to onboard emergencies
  • Master new tech and encourage others to do the same

Requirements:

  • Passionate about delivering exceptional customer service
  • Motivated to complete and pass training in Safety, First Aid & Service
  • Skilled at handling multiple priorities, solving problems, and staying composed under pressure
  • Collaborative team player with strong communication, fluent in English (CEFR B2 or ILR L3)
  • Flexible and positive mindset
  • 18 years of age on 1st March 2026
  • Able to reach a height of 6ft.2” (1.89 m)
  • Able to perform all regulatory duties including fastening aircraft harness
  • Able to swim at least 25 meters
  • Willing to undertake Psychoactive Testing and a UK CAA Cabin Crew Medical
  • Able to work shifts across a 24/7 flight programme and report in uniform at Base in 90 minutes
  • Must hold a valid UK or Irish passport with 6 months validity and necessary visas
  • Must undergo background security checks and provide proof of required vaccinations
What we offer:
  • Fantastic holiday benefits including discounts, special offers and life assurance
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
  • Free in-house training delivered by passionate, experienced instructors
  • Complimentary uniform and work-related airport parking
  • Excellent rates with foreign exchange
  • Pension scheme

Additional Information:

Job Posted:
December 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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