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As a Cabin Crew Specialist, you will manage IT-related activities such as strategic planning, IT project oversight, and optimisation of back-office IT processes. Key responsibilities include handling iPad-related disruptions, managing data in the Vector system, facilitating collaboration with InfoTec, preparing communication materials for Cabin Crew, and supporting recruitment and training.
Job Responsibility:
Review, analysis, and processing of IT Cabin and IQSMS reports
support and development of various IT projects
point of contact and support for iOS updates, UATs, bug fixing, app releases, iPad distribution, rollouts, MDM support, and 2nd-level iPad support
administrative tasks in the back-office system
processing in the back-office system Vector
close collaboration and exchange with various departments and InfoTec
support for social partner preparation and follow-up
creation and provision of Cabin Crew communications
support for efficient mailbox handling and telephone availability
support in recruitment, seasonal selection, and potential development measures for Cabin Crew
Requirements:
Independent and self-reliant work style
high commitment and resilience
experience in project management for complex projects with interdisciplinary teams, preferably in an international environment
willingness to travel
quick comprehension, abstraction, assertiveness, and mediation skills
excellent communication skills and commitment
conflict resolution skills
teamwork and empathy
confident and professional demeanor
completed studies in computer science or a comparable degree
experience in office administration and project management
strong IT skills and affinity
proficiency in MS Office
fluency in English
What we offer:
Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
flexible working
access to the TUI Learning Hub
intercultural collaboration
involvement with local charity and sustainability initiatives
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