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Business Systems Analyst

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Robert Half

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Location:
United States , Phoenix

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Responsibility:

  • Lead analysis for an 18 month digital banking platform buildout and migration, ensuring delivery stays aligned to business strategy
  • Review current state processes, practices, and operational metrics, then identify constraints, root causes, and improvement opportunities
  • Capture and document requirements and artifacts that clearly describe current state and future state, translating complex processes and technology into clear narratives
  • Convert business requirements into system specifications and maintain them in Jira, Confluence, and Azure DevOps
  • Define and drive the work breakdown structure across involved teams, including timelines, dependencies, and requirement review sessions
  • Perform data analysis, data mapping, and migration support to ensure legacy platform data is correctly mapped to the target platform
  • Partner with vendors and service providers to validate features, functionality, and data needs to support timely delivery
  • Provide production support leadership, including incident and problem management, timely resolution, and stakeholder communication
  • Develop critical documentation and artifacts for project objectives, communicate findings, impacts, and next steps to stakeholders and subject matter experts
  • Use Microsoft Office and diagramming tools such as Visio or Lucid to document banking processes and data flows
  • Support risk, compliance, and governance expectations within a large financial institution environment, including KRIs, KPIs, and operational metrics maintenance and approvals
  • Contribute to digital and core banking conversion efforts, including online banking and multiple data conversion workstreams

Requirements:

  • 8 plus years of related experience
  • Bachelor’s degree in a related field
  • Strong background in business systems analysis, process analysis, and data analysis, with the ability to document clearly and precisely
  • Experience translating business requirements into system specifications, with strong proficiency in Jira, Confluence, and Azure DevOps
  • Strong Microsoft Office skills, plus experience with diagramming tools such as Visio or Lucid
  • Experience supporting production environments, including incident management and problem management, with clear stakeholder communication
  • Knowledge of banking regulation, compliance, and risk management practices within a regulated financial services environment
  • Experience with digital transformation programs and banking conversions, including core conversions and digital banking platforms such as Fiserv, FIS, NCR, and Q2
  • Advanced written and verbal communication skills, including comfort leading discussions with enterprise stakeholders

Nice to have:

  • Prior leadership experience
  • IIBA certification, PMI business analysis certification, and or SAFe analysis experience
  • Prior online banking experience and prior conversion experience, especially core conversions and multiple data conversions
  • Willingness to travel occasionally
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 09, 2026

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