Business Systems Analyst Jobs

Robert Half

Location:
United States, Lexington

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. Based in Lexington, Kentucky, this role offers a hybrid work environment with 2–3 days onsite preferred, though remote work may be considered for candidates meeting all requirements. This position is focused on execution, requiring hands-on involvement in system integrations, vendor coordination, and technical workflows to meet business needs effectively.

Job Responsibility:

Collaborate with internal teams to gather and translate business requirements into actionable technical solutions
Support the implementation of workforce and recruiting tools, ensuring seamless integration with custom systems
Assist in the selection and deployment of a new Product Information Management solution, integrating it with existing systems
Manage ongoing system support, including Zendesk and custom legacy systems, to optimize technical workflows
Coordinate with vendors to facilitate system integrations and address technical challenges
Develop and maintain technical documentation, including Business Requirement Documents (BRDs)
Ensure successful data transfers, API mappings, and workflow integrations
Work within mixed project methodologies, including Agile and Waterfall, to deliver integration-focused outcomes
Act as a liaison between technical teams, vendors, and business stakeholders to ensure alignment and clarity
Troubleshoot and resolve system issues to maintain operational efficiency

Requirements:

A minimum of 5–8 years of experience as a Business Systems Analyst
Proficiency in workforce management tools such as Workday, Ceridian, or similar systems
Strong background in product data systems, including Zendesk or comparable platforms
Proven expertise in system integration, data workflows, API transfers, and technical mappings
Experience working with legacy or custom systems like AS 500
Ability to manage vendor relationships and coordinate across cross-functional teams
Familiarity with both Agile and Waterfall methodologies
Exceptional analytical and problem-solving skills to address technical challenges effectively

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
September 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Systems Analyst