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Business Systems Analyst - Salesforce & GTM Systems

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Addepar

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Location:
Canada

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Addepar is seeking a Business Analyst, GTM Systems to partner closely with Sales, Marketing, Customer Success, and Support in designing and optimizing the technology and processes that power our go-to-market motion. This role serves as a critical bridge between business stakeholders and technical teams, translating complex challenges into actionable requirements and scalable solutions.

Job Responsibility:

  • Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support
  • Collaborate with stakeholders to gather and prioritize business requirements
  • Translate requirements into clear user stories and functional specifications
  • Leverage Salesforce experience to design scalable solutions
  • Analyze Salesforce and related GTM data to uncover trends and deliver actionable recommendations
  • Partner with Sales Ops, Marketing Ops, and Client Success Ops
  • Contribute to cross-functional initiatives, ensuring projects are delivered on time and with measurable business impact

Requirements:

  • 5+ years as a Business Analyst or similar role supporting GTM organizations
  • Experience in financial services, investment technology, or enterprise SaaS strongly preferred
  • Proven hands-on experience with Salesforce administration/configuration
  • Deep knowledge of Sales Cloud and Service Cloud
  • Exposure to complementary GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, NetSuite, or equivalent
  • Strong business process mapping skills (flowcharts, swimlanes, RACI)
  • Excellent communication and translation skills between business and technical stakeholders
  • Bachelor’s degree in Business, IT, Finance, or related field, or equivalent experience

Nice to have:

  • Salesforce Administrator, CPQ, Service Cloud, or Experience Cloud certification
  • SAFe Certification, PMI-ACP, or equivalent Agile-based certification
  • Business Analyst certifications (IIBA, ECBA, CCBA, or PMI-PBA)
What we offer:
  • Reasonable accommodation for individuals with disabilities
  • Equal opportunity employer promoting diverse ideas and inclusive environment

Additional Information:

Job Posted:
December 05, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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