Business Senior Analyst, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
Assist with product development efforts across the foreign exchange business line
Participate in business analysis, testing, and research to support product development initiatives
Analyze technology trends to identify markets for future product development and to improve efficiencies of existing foreign exchange products
Document business requirements and deliver same as per business schedule
Participate in the studies for new products and projects, and assist in the development of cost models for existing and new business initiatives
Review and prepare business requirements
Document procedures, opportunities, best practices, project goals, and workflows
Write and maintain documents including business requirements, test scripts, and procedures
Support product development initiatives across the foreign exchange business, including project management support, and conduct tests to ensure that development is consistent with defined requirements
Definition, ownership and management of the Implementation Process
To proactively manage timely, complete and accurate updates to various weekly metrics, reports and project management tracking documents and lead global implementations from a technology perspective
Provide detailed walkthrough of requirements and filed any questions concerns that arise
The management and control of all issues within the in-house development environments
To act as the central point of liaison, communications and coordination between technical teams and other stakeholders throughout the implementation and code releases across both the TTS and FXLM business
To demonstrate knowledge of the underlying technology stack and supported/related business area
To build and maintain effective relationships with partners across Technology, Operations and Product
Identify issues, risks, dependencies and assumptions to ensure accurate planning
Contribute to the team, through sharing knowledge, recommending process improvements and supporting day to day activities

Requirements:

5-8 years of experience in business analysis or systems analysis
Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
Proven interpersonal, diplomatic and influencing skills
Consistently demonstrate clear and concise written and verbal communication
Bachelor's degree/University degree or equivalent experience

Additional Information:

Job Posted:
August 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Senior Analyst