Business Senior Analyst

• formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommend solutions
• support system change processes from requirements through implementation and provide input based on analysis of information
• consult with business clients to determine system functional specifications and provides user and operational support
• identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• operate with a limited level of direct supervision
• exercise independence of judgment and autonomy
• create features and functionalities which enable achieving business goals by collaborating with stakeholders
• create and own the product backlog prioritizing features which enable maximizing the business value
• facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
• partner with the technology team to break down large stories based on estimation
• partner with UX designer and technology team in creating Product designs aligning with business goals
• participate in the testing/review sessions and provide support for release
• create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
• assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

• 8-12 years of relevant Business Analyst experience preferably in banking domain
• possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
• excellent problem solving and decision-making skills
• in-depth analytical skills with the ability to synthesize findings
• demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives
• expertise with agile tools suites including JIRA, MS Teams or similar agile management tooling
• understanding of Operational Risk domain is a plus.

understanding of Operational Risk domain

• equal opportunity employer
• compliance with applicable laws and regulations
• safeguarding reputation of company
• accessibility accommodations for persons with disabilities.