Business Risk Officer, Citi

Citi

Location:
Philippines, Taguig

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

Managing and supporting multiple risk and control programs for the organization
Establishing quarterly audit process of attributes to ensure proper calculation and control
Working closely with business partners on findings and making recommendations on improving practices
Developing procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist
Examining procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
Conducting internal testing of dispute processes to ensure control
Monitoring exceptions to dispute policy and identifying drivers of exceptions
Leveraging data to examine impacts to Customer Experience and Regulatory breaks
Operating with a limited level of direct supervision
Exercising independence of judgement and autonomy
Acting as SME to senior stakeholders and /or other team members
Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

6-10 years relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
5+ years’ experience in financial services
Consistently demonstrates clear and concise written and verbal communication skills
Effective organizational influencing skills required
Third party vendor management preferred
Demonstrated ability to lead global team efforts
Excellent problem solving skills
Ability to see the big pictures with high attention to critical details
Demonstrated ability to develop and implement strategy and process improvement initiatives
Bachelor’s/University degree or equivalent experience, potentially Masters degree

Nice to have:

Third party vendor management
Demonstrated ability to lead global team efforts

Additional Information:

Job Posted:
June 05, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Risk Officer