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The Business Risk Officer is a strategic professional responsible for managing and supporting multiple risk and control programs across the organization. This role includes establishing quarterly audits, ensuring governance and controls, monitoring exceptions, and influencing senior stakeholders. A successful candidate will have expertise in risk management, strong organizational skills, and excellent problem-solving abilities.
Job Responsibility:
Responsible for managing and supporting multiple risk and control programs for the organization
establishes quarterly audit process of attributes to ensure proper calculation and control
works closely with business partners on findings and makes recommendations on improving practices
develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist
examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience
conducts internal testing of dispute processes to ensure control
monitors exceptions to dispute policy and identifies drivers of exceptions
leverages data to examine impacts to Customer Experience and Regulatory breaks
operates with a limited level of direct supervision
exercises independence of judgement and autonomy
acts as SME to senior stakeholders and/or other team members
appropriately assess risk when business decisions are made
Requirements:
6-10 years relevant work experience in Business Risk & Controls
MS Excel, MS Access, SAS, SQL, Visual Basic a plus
5+ years’ experience in financial services
consistently demonstrates clear and concise written and verbal communication skills
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