Business Risk Manager, Citi

Citi

Location:
Costa Rica, Heredia

Category:
-

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Exciting opportunity to work at Citi within the Risk Management category as a Business Risk Manager. Responsibilities include managing third-party risks, ensuring compliance, assessing organizational risks, maintaining supplier relationships, and providing strategic leadership. The role will involve interaction with stakeholders and overseeing operational controls to prevent financial and operational risks.

Job Responsibility:

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes
assesses risks and drives actions to address root causes leading to operational risk losses
governance and oversight may include operational risks like technology operational risk
serves as a subject matter expert for Issues Management
resolves transactional level escalations
analyzes scorecards and performance management tools to mitigate exposures
monitors goals through performance, risk, and relationship oversight
collaborates to resolve contract-related issues
develops and maintains business relationships with internal and external stakeholders
ensures compliance when making business decisions
evaluates market conditions and trends to assess impacts on third parties
verifies third-party compliance with policies and controls
partners with operations and technology teams
maintains and updates Exit Strategy Plans
monitors third-party performance
verifies contracts are properly executed
supports ongoing monitoring and remediation of issues
defines risk mitigation strategies and risk exceptions
provides thought leadership for supplier optimization
standardizes performance monitoring measures
liaises with TPM OPS teams to review third-party risk results
updates and maintains third-party systems
monitors key indicators
identifies changes in third-party relationships triggering further reviews
develops strong relationships with business stakeholders
contributes to sourcing and contracting processes
supports hiring managers and project resourcing
effectively communicates with stakeholders
updates procedures and documentation
engages business units and suppliers to drive value propositions
drives a strong risk and control culture

Requirements:

6-10 years of relevant experience in strategic sourcing/procurement, vendor management, risk management and/or regulatory compliance
broad knowledge of other risk areas
experience with entitlement review processes and execution, systems oversight, documentation management and reporting
experience in Third Party Management
working knowledge of eProcurement and TPM tools (e.g. Procure-to-Pay, eAuction, eRFX, Risk Assessment, TPU Tools)
excellent communication skills in English, both oral and written
experience in strategic sourcing/procurement and interacting with suppliers’ management teams
demonstrates understanding of operational capabilities of suppliers across applicable business types
detail oriented professional
ability to develop and implement global strategies and process improvement initiatives
experience on crafting persuasive communications to Senior Management utilizing Storytelling with Data and Power Point
effective organizational influencing skills
excellent problem-solving skills
excellent stakeholder management skills

What we offer:

Best-in-class benefits
work-life balance

Additional Information:

Job Posted:
June 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Risk Manager