Business Risk and Control Senior Manager, Citi

Citi

Location:
India, Chennai

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Business Risk and Control Senior Manager helps Citi's businesses meet data transfer requirements that arise from data privacy, bank secrecy, country outsourcing, and data localization regulations. This highly analytical and detail-oriented professional will have a strong background in data analytics, process improvement and executive-level reporting to drive process optimization.

Job Responsibility:

Analyze large datasets to identify trends and key factors contributing to approval workflow timelines
troubleshoot, track, and investigate data related issues
critically evaluate information gathered from multiple sources, reconcile conflicts and construct high-level information details/metrics
develop and enhance dashboards and analytical tools to provide real-time insights for decision-making
collaborate to drive integrated transformation initiatives to streamline and simplify cross-border data clearance: ensuring swift and compliant transfers
contribute to process reengineering efforts, including workflow optimization, automation and operational improvements
gather, define and deliver business requirements for process enhancements, ensuring alignment with strategic goals
design and implement optimized approval workflows to improve efficiency
provide strategic recommendations based on data analysis to enhance operational efficiencies and streamline processes
enhance escalation frameworks for delayed or complex approvals, ensuring timely resolution
automate manual processes to reduce turnaround times and human errors
perform a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements

Requirements:

6-10 years of experience
experience in data analysis, business intelligence, or operations in a highly regulated industry
excellent ability to synthesize complex information and present insights to senior leadership
strong problem-solving skills with data-driven mindset
knowledge of approval workflows and governance processes with demonstrated ability to achieve critical milestones
a strong communicator who can partner with a diverse set of technical and non-technical stakeholders
proven ability to be a self-starter and to manage multiple projects with stringent timelines while maintaining strict attention to detail
ability to foster working relationships with other partners across multiple lines of business and functional areas, including compliance, privacy, legal, third party management
demonstrated judgement and critical thinking skills
proficiency in MS Excel and PowerPoint and office tools

Additional Information:

Job Posted:
May 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Risk and Control Senior Manager