This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Conservation and Environment Delivery center is seeking the talent of someone with strong administrative skills to help manage the business requirements for the Commonwealth’s software procurement approval process. This position will focus on facilitating and processing agency requests received by the Delivery Center from supported agencies, ensuring clear, consistent communication with customers throughout the process. In addition, this role is responsible for maintaining and overseeing the Delivery Center’s tracking of over 100 active software renewals, ensuring accurate status reporting, timely coordination, and proactive follow-up to support successful renewals.
Job Responsibility:
Working directly with customers in our agencies to gather and document business requirements needed to comply with established policies and procedures within the organization
Gathering, preparing, and submitting information and documentation to the various security, legal, and administrative approvers required in the process
Meeting with a diverse group of stakeholders, including legal, business, and security teams, to help ensure timely processing and approval of business requests
Collaborating with vendors to ensure clear communication of Commonwealth requirements and required cloud use documentation
Reviewing, interpreting, and providing input on contract agreements and other business-related contractual documents
Researching whether there is an existing solution in use within the Commonwealth that meets documented business needs
Providing general guidance to customers on the business approval process and its underlying policies and procedures
Maintaining and managing the Delivery Center’s centralized tracking of more than 100 software renewals, including monitoring timelines, coordinating renewal activities, and ensuring accurate status updates
Maintaining and updating enterprise software catalog specific to vendor product offerings and agreement requirements ensuring most recent updates are available and presented
Overall tracking and management of the backlog of requests
Facilitating requests for additional information that may arise during the approval process
Serving as a primary point of contact and subject matter expert for both agency and Delivery Center staff
Requirements:
2+ years of full-time experience procurement, program management, or process administration (does not need to be in an official project/program manager role)
3+ years of full-time experience working directly with customers
1+ year of experience in vendor management
Strong leadership, organizational, and coordination skills