Business Operations Analyst, Citi

Citi

Location:
India, Bengaluru

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The AVP (IC SME), MIS will be part of Operations Analytics & MIS within Citi AIM vertical, a global community driving data-driven transformation across Citi. AIM's objective is to generate actionable intelligence for business leaders. This elevated role moves beyond traditional dashboarding to focus on proactive insight generation, early warning systems, automated commentaries, and serving as a vital bridge between business stakeholders and analytics capabilities. The IC SME will play a critical role in driving data-driven initiatives across the organization.

Job Responsibility:

Understand existing data & reporting by dwelling into multiple platforms scattered across the organization
Conduct in-depth data analysis to identify trends, patterns, and anomalies in business data
Manage and optimize the data infrastructure that supports our reporting capabilities, including data warehouses, data lakes, and reporting platforms
Design, develop, and maintain complex reporting solutions that provide actionable insights into business performance
Provide technical leadership and guidance to junior team members
Collaborate effectively with cross-functional teams in Operations, Onshore partners, Technology working group and Management
Lead and manage multiple automation projects, ensuring timely completion, adherence to budget, and achievement of desired outcomes
Develop and guide teams on insightful, visually compelling and engaging dashboards
Establish and maintain appropriate governance processes to ensure compliance with requirements and internal standards.

Requirements:

At least 8+ years with Master’s as Education background, 10+ years with Bachelors as Education background experience in the relevant domain
Knowledge of database management systems (e.g., DWH, EAP, SQL Server, Oracle)
Proficiency in data analysis techniques and tools (e.g., SQL, Python, data visualization software)
Proven experience in providing analytics solutions, building reports, dashboards, and data management processes
Passion for data, analytics, and automation. Strong analytical and problem-solving skills
Good understanding of the banking domain, banking products, and operations in banking is highly desirable
Excellent communication, interpersonal, and stakeholder management skills
Demonstrated ability to drive change and innovation
Ability to learn quickly and adapt to new technologies
Experience with data visualization tools such as Tableau or Power BI is preferable
Proven ability to lead, motivate, and develop high-performing teams.

Nice to have:

Experience with data visualization tools such as Tableau or Power BI
Good understanding of the banking domain, banking products, and operations in banking.

What we offer:

Opportunity to grow your career
Give back to your community
Make a real impact
Diverse and inclusive work environment.

Additional Information:

Job Posted:
July 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Business Operations Analyst