CrawlJobs Logo

Business Onboarding (KYB) Process Lead

careers.bunq.com Logo

bunq

Location Icon

Location:
Netherlands; Bulgaria , Amsterdam ▼

Category Icon
Category:
Banking

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We believe that opening a business bank account should be as easy as taking your business online—and we mean easy. Our goal is a seamless, fast, and transparent onboarding experience for every business owner. As our Business Onboarding Process Lead, you’ll ensure that we keep our promise to onboard businesses in 5 minutes or less. Your expertise will reshape and automate onboarding processes, cut through unnecessary back-and-forth, and give businesses the clarity they need every step of the way. Through this, you’ll help us deliver a delightful user experience, showing entrepreneurs they’ve chosen the right bank for their financial journey.

Job Responsibility:

  • Data-driven problem solving: Conduct weekly analyses of users that don’t meet our 5-minute onboarding promise, identify root causes, and reduce inefficiencies to keep that figure below 4%
  • Clear communication: Ensure users in onboarding always know what is expected of them, what they need to do next, and receive a clear timeline for their account verification
  • Policy optimisation: Conduct quarterly reviews of SBI codes, risk labels, and acceptance policies to remove unnecessary blockers while maintaining compliance
  • Leverage APIs: Use service providers where possible to directly collect and verify user data, boosting 5-minute onboarding

Requirements:

  • Deep expertise in KYB processes, with familiarity in EDD and CDD across EU markets
  • Proven ability to deliver seamless UX for onboarding journeys, ideally with product-facing experience
  • Strong analytical and research skills that allow you to turn raw data into actionable business insights
  • The ability to plan, organize, and execute complex improvements to onboarding mechanisms while driving real results
  • Prior experience optimizing policies and working in regulated environments
  • Excellent knowledge of various risk profiles and acceptance standards, including risk-labeling frameworks and decision paths
  • Strong communication skills and a user-centric approach to problem-solving
What we offer:
  • Great, international colleagues who share your mindset
  • Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
  • Digital Nomad program: After your first year, enjoy up to 20 days per year to work while traveling
  • We support growth with bunq Academy and €1500 annual learning budget
  • We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years to visit another core office
  • Massive discount with Urban Sports Club in the Netherlands, option for MultiSport card in Bulgaria
  • Flex Benefits: €70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle
  • Travel expenses are covered whether you come walking or by bike, bus or car
  • A MacBook so you can Get Shit Done with us
  • Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options in the Netherlands and lunch allowance in Bulgaria
  • An optional pension plan with monthly contribution from bunq
  • Monthly contribution to your phone and internet bills
  • Friday drinks and other celebrations

Additional Information:

Job Posted:
February 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
bunq - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Business Onboarding (KYB) Process Lead

Team Lead - Onboarding Operations

Adyen is seeking a results-driven leader to manage the APAC Onboarding Operation...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced leader with 1-4 years of people management in operations or compliance within financial services or payments
  • Skilled at managing regional delivery while collaborating with global peers and leadership
  • Deep knowledge of KYC, KYB, and CDD practices, including regulatory requirements across APAC markets
  • Proven ability to lead transformation and implement scalable operational improvements
  • Analytical and structured, with strong experience using data to guide decisions
  • Confident communicator who builds alignment across Compliance, Product, and Commercial teams
  • Comfortable representing APAC at a global level, contributing to strategic discussions and process standardization
  • Pragmatic, proactive, and outcome-oriented in solving operational challenges
Job Responsibility
Job Responsibility
  • Lead and develop the APAC Onboarding Operations team, ensuring quality, speed, and compliance across all markets
  • Drive regional execution in APAC, building scalable, compliant frameworks aligned with Adyen’s global onboarding strategy
  • Collaborate with global peers and leadership to shape the future of onboarding operations, sharing regional insights and co-developing global standards
  • Lead process transformation and automation projects to improve efficiency and control across regions
  • Use operational data to monitor performance, identify patterns, and deliver measurable improvements
  • Maintain audit readiness through strong documentation, clear ownership, and consistent application of policies
  • Partner with Compliance, Product, and Commercial teams to resolve bottlenecks and balance risk with business impact
  • Represent APAC in global leadership discussions, ensuring regional needs are understood and reflected in global decisions
  • Develop a high-performing team culture rooted in accountability, clarity, and continuous improvement
Read More
Arrow Right

FinCrime EDD Team Leader

This is a hybrid role joining our First Line of Defence Financial Crime team in ...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
capitalontap.com Logo
Capital on Tap
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience leading or mentoring teams within a financial crime environment, ideally with a focus on Enhanced Due Diligence (EDD)
  • 6+ years of experience in financial crime roles, with deep expertise in KYB requirements for SME corporate customers in both the UK and US
  • Previous exposure to higher risk sectors, and SME corporate customers operating within them, being able to articulate both the risks posed by operation in such sectors, as well as how they can be managed
  • Expert-level ability to analyse complex ownership structures, including trusts, funds, and overseas entities, and translate risks into clear, actionable decisions
  • Proven track record of making sound, risk-based decisions in a fast-paced environment while maintaining exceptional attention to detail
  • Strong leadership qualities, including the ability to communicate complex concepts clearly to both your team and senior stakeholders
  • Experience in handling or overseeing the preparation of SARs and navigating regulatory expectations across different jurisdictions
Job Responsibility
Job Responsibility
  • Lead and mentor a team of EDD Analysts, providing regular 1-to-1s, coaching, and support to ensure professional growth and high-quality output
  • Oversee complex EDD investigations on SME customers in the UK and US, acting as a final escalation point for difficult KYB decisions which could involve obscure money movement or complex ownership structures involving trusts, funds and overseas entities
  • Manage team workflows and capacity to ensure Transaction Monitoring alerts and EDD reviews are completed in line with established quality and timeliness standards
  • Drive quality assurance by performing regular reviews of team decisions and documentation, ensuring rationales are sound and align with the company's risk appetite
  • Collaborate with leadership to refine financial crime policies, enhance onboarding processes, and contribute to the evolution of monitoring strategies
  • Support the internal approval process for Suspicious Activity Reports (SARs) before submission to relevant authorities like the NCA and FINCEN
  • Serve as a subject matter expert for the wider business on financial crime typologies and emerging risks within high-risk sectors
  • Promote a culture of continuous improvement, encouraging the team to proactively identify process enhancements and share insights on new financial crime trends
  • Fulltime
Read More
Arrow Right
New

MIS Executive

Experince 2-4yearslocation:Bangalore 2 - 6 years into MIS, MIS Executive sales M...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 06, 2026
Flip Icon
Requirements
Requirements
  • 2 - 6 years into MIS
  • Handling large datasets using Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, dashboards)
  • Writing SQL queries to extract and validate sales data
  • Creating Power BI dashboards for sales performance, trends, and management reporting
  • Supporting sales, logistics, and business teams with ad-hoc reports and analysis
  • Ensuring data accuracy, consistency, and timely delivery of reports
Job Responsibility
Job Responsibility
  • Preparing daily, weekly, and monthly MIS reports for sales and operations
  • MIS Executive sales MIS for parts business
Read More
Arrow Right
New

Ecommerce Content Specialist

Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 08, 2026
Flip Icon
Requirements
Requirements
  • Bachelor's degree holders. Major in Graphic Design (preferred)
  • Demonstrated a minimum of 3 years of experience in content design and e-Commerce
  • Demonstrated expertise in graphic design, eCommerce, project management within a region, preferably in the APAC
  • Technical Skills: Proficiency in content design tools such as Photoshop, Firefly, video editing tools and other Adobe design tools
  • Strong analytical skills with hands-on experience in leveraging various tools to drive insights and optimize performance
  • Fluent English communication capability
Job Responsibility
Job Responsibility
  • Content Understanding & Benchmarking
  • Playbook Creation (QCOM + Adaptation of ASIA E-com Playbook)
  • Content Development - SELF + AGENCY
  • Content Upload Management
  • Performance Monitoring & Optimization
  • Cross-functional Coordination
Read More
Arrow Right
New

Scrum master

Location
Location
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
April 13, 2026
Flip Icon
Requirements
Requirements
  • 12 years of overall experience in software development with exposure to the entire SDLC
  • Certified Scrum Master with around 5+ of practical experience as a Scrum Master/Agile coach in SW development teams with a strong know-how of agile development methodologies (Scrum, Kanban, Lean, and Extreme Programming (XP), SAFe, Nexus, LeSS etc)
  • Must have led the SW development team(Web Application, cloud teams)
  • Expertise in Scaling framework and lead as an agile coach of scaled teams
  • Know how in object-oriented based programming language (C#/ C++)
  • Proven results in executing initiatives like continuous improvement and innovation
  • Solid communication skills, confidence, good negotiation skills and can convince others, especially in conflicting situations
Job Responsibility
Job Responsibility
  • As an “Agile Coach” organize and moderate all Scrum/Kanban ceremonies, eliminate impediments, continuously work on improving development and support the team to reach the team commitment
  • Cooperate closely with the product owner to develop a product vision, backlog grooming, risk management and reporting
  • Be an active part of the cross-site Scrum master community to exchange and improve competence
  • Continuously build knowhow and share with the team members, scale agile
  • Evaluate and recommend the latest tools for product improvement and Continuous Integration.
  • Identify and implement methodology and innovation topics within the organization
  • Actively participate in Innovation topics.
Read More
Arrow Right
New

Junior Accounting Assistant

A highly successful, family-run leader in the beauty supply industry, is seeking...
Location
Location
Canada , Woodbridge, Ontario
Salary
Salary:
58000.00 - 60000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
April 09, 2026
Flip Icon
Requirements
Requirements
  • 1–2 years of local experience in accounting or a related administrative role
  • A solid understanding of the AP and Purchasing cycle (ordering, receiving, entering, and paying)
  • Proficiency in Excel (specifically for spreadsheet categorization)
  • Experience with AS400 is a significant asset
  • A "happy to help" attitude with a willingness to take on routine tasks without the need for constant growth or high-pressure challenges
  • Must be within a 30–40 minute commute of the Markham/North area to ensure long-term reliability for this 5-day on-site role
Job Responsibility
Job Responsibility
  • Portal Management: Navigate various vendor online portals to place orders for beauty products (imported from Italy)
  • Order Reconciliation: Match purchase orders against goods received in the warehouse, identifying back-orders or overages
  • Inventory Control: Update the inventory perpetual system and record thousands of item locations within the warehouse module
  • Invoice Processing: Code and post AP invoices, including customs and non-trade invoices
  • Reconciliation: Ensure all paperwork (purchase orders, delivery receipts, and invoices) reconciles perfectly before triggering payments in the system
  • Payment Preparation: Prepare paperwork for wire transfers and apply payments against outstanding AP balances
  • Credit Card Reconciliations: Manage a large monthly credit card statement (often 10+ pages), categorizing expenses (travel, seminars, etc.) and booking them into the General Ledger (GL) via Excel
  • Customer Account Support: Assist in charging pre-approved customer credit cards for invoices due at the 30-day mark
  • Office Organization: Take proactive responsibility for filing physical accounting paperwork during downtime to maintain a clean, organized office environment
What we offer
What we offer
  • 100% employer-paid health insurance plan (after 3 months)
  • 3 weeks of paid vacation
  • firm-wide shutdown during the Christmas and New Year period
  • Work Schedule: Monday – Friday, 8:00 AM – 4:00 PM (No overtime, no weekends)
  • Fulltime
Read More
Arrow Right
New

Hardware and Software Asset Specialist

Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
14000.00 - 16000.00 MYR / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 07, 2026
Flip Icon
Requirements
Requirements
  • ITAM Expertise - Proven experience in hardware/software lifecycle management and industry best practices
  • Hands-on familiarity with ITAM/ITSM tools like ServiceNow, Snow, or Lansweeper
  • Skilled at turning complex asset data into accurate, actionable insights
  • High level of precision regarding data integrity and organizational processes
  • Bachelor Degree
Job Responsibility
Job Responsibility
  • Oversee the entire journey of hardware and software from initial procurement and deployment through to maintenance and retirement
  • Maintain a precise, "single source of truth" for all IT assets by reconciling data across procurement, finance, and technical systems
  • Ensure total adherence to licensing agreements and organizational policies while leading both internal and external audit support
  • Monitor asset utilization to identify opportunities for cost savings, waste reduction, and better resource allocation
  • Develop and continuously improve ITAM (IT Asset Management) standards, policies, and workflows to eliminate operational inefficiencies
  • Partner with IT Service Desk, Infrastructure, and Procurement teams to ensure asset data accurately supports service delivery and business planning
Read More
Arrow Right
New

Sap sf/hcm consultant for europe mncs

To execute configuration, deployment, customization & maintaining SAP SF modules...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
10000.00 - 15000.00 MYR / Month
https://www.randstad.com Logo
Randstad
Expiration Date
March 07, 2026
Flip Icon
Requirements
Requirements
  • Able to speak any Chinese language (Mandarin / Cantonese or others)
  • At least 5 years of working experience in SAP SF / HCM implementation, enhancement and/or support project
  • Strong HR business processes and able to further improve HR operational processes within regional and global basis
  • At least 1 full cycle end to end implementation of SAP SF / HCM is an added advantage
  • Working exposure / certification in either one of these submodules: EC / Payroll / Compensation & Benefits / LMS / Succession is an added advantage
  • Experience in Project Management (e.g., Agile / Waterfall) or Team Lead is an added advantage
  • SAP S/4HANA experience is an added advantage
  • Global / regional support / project experience is an added advantage
  • Someone within FnB industry is preferred
  • Diploma is required
Job Responsibility
Job Responsibility
  • Execute configuration, deployment, customization & maintaining SAP SF modules
  • Understand and analyze business requirements related to SAP SF while continously improving business processes & collaborating with different stakeholders
  • Identify key business processes and pain points of the customized solutions
  • Address specific business needs and requirements
  • Develop comprehensive solution designs, considering factors such as scalability, efficiency, and industry best practices
  • Lead & work together with other project stakeholders to facilitate seamless integration and implementation of SAP SF
  • Conduct system testing to validate the functionality and performance of SAP SF
  • Identify and troubleshoot any issues or discrepancies, implementing optimizations to enhance system efficiency and reliability
  • Become SAP SF consultant, together with internal Project Manager, Key Business Users, Business Analyst, Functional & other Technical Consultants / programmers as well as appointed vendors within SAP SF regional project implementation, enhancement / support role
What we offer
What we offer
  • 19% EPF
  • Medical for all family members
  • Performance Bonus (up to 3 months)
  • Other fixed & claimable allowances
  • Other great benefits
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy