CrawlJobs Logo

Business Execution Senior Manager – Customer Reference Data Operations

https://www.wellsfargo.com/ Logo

Wells Fargo

Location Icon

Location:
United States , Charlotte

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Job offer has expired

Job Description:

Wells Fargo is seeking a Business Execution Senior Manager within the Customer Reference Data Strategy, Execution and Operations team. This role will report to the Head of Data Domain, Design & Build and will lead a team of managers within Operations, focusing on data quality across Know-Your-Customer (KYC) domains. This role is critical to ensuring compliance with enterprise data management standards, regulatory requirements, and driving continuous improvement strategies that enhance operational efficiency and control.

Job Responsibility:

  • Manage and develop a team of Business Execution Managers fostering a culture of accountability and talent development
  • Ensure successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
  • Oversee operational processes across key client reference data quality initiatives
  • Engage functional leaders to secure resources, influence outcomes, and ensure alignment with Wells Fargo policies and business objectives
  • Interpret procedures and processes to strategize and execute programs, services, and initiatives significant in scope, complexity, and risk
  • Identify potential risks when implementing change and develop mitigation strategies
  • Ensure adherence to BSA/AML standards, CIP, and CDD requirements across all operational pillars
  • Drive compliance with data governance frameworks and tools to maintain data quality, security, and regulatory alignment
  • Lead enterprise-wide data quality initiatives, including remediation of discrepancies and enhancement of controls
  • Recommend and implement process improvements to optimize operational efficiency and accuracy
  • Collaborate with data engineering, analytics, and governance teams to ensure robust data management practices
  • Manage allocation of people and financial resources for Business Execution
  • Build strong relationships with senior leaders, business groups, and remediation teams to drive strategic initiatives

Requirements:

  • 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years Management or leadership experience

Nice to have:

  • Proven experience leading enterprise-wide data quality initiatives, specifically within Know-Your-Customer (KYC) domains, including the development and execution of continuous improvement strategies that enhance controls, align with enterprise data management standards, and drive sustainable operational efficiencies
  • Knowledge and understanding of regulatory compliance requirements surrounding Bank Secrecy Act (BSA)/Anti Money Laundering (AML) requirements
  • Demonstrated experience working closely with data engineering, analytics, governance, operations, and business leadership
  • Strong understanding of data analysis techniques
  • Knowledge of data warehousing, data lakes, and data modeling principles
  • Understanding of data governance frameworks and tools to ensure data quality, security, and compliance
  • Proficiency in people management and development, with a proven ability to coach, mentor, and build high-performing teams
  • Experience in running large, cross-functional operations teams, ensuring alignment across multiple business groups and driving operational excellence
  • Prior experience working in a financial services banking capacity with a well-rounded understanding of various banking areas/functions including operational risk management
  • Excellent verbal and written communication to clearly convey information, build rapport, and manage expectations with senior leaders, business groups, and remediation teams
  • Excellent organizational and process improvement skills with demonstrated ability to manage expectations and deliver on commitments
  • Proven self-motivated and comfortable operating in large transformational programs as part of collaborative teams

Additional Information:

Job Posted:
February 18, 2026

Expiration:
February 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Wells Fargo - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Business Execution Senior Manager – Customer Reference Data Operations

Senior Business Systems Analyst II

This position will be involved in maintaining and enhancing the most complex ent...
Location
Location
United States
Salary
Salary:
Not provided
beacontechinc.com Logo
Beacon Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in performing business and systems analysis
  • Proven ability to capture and document requirements in a clear and detailed manner
  • Extensive experience managing multiple analysis tasks on different initiatives simultaneously
  • Strong written and verbal communication skills
  • Ability to work effectively in a team environment as well as independently
  • Experience working with both business and technical stakeholders
  • Demonstrated experience working in Agile/Scrum environments
  • Experience in preparing and executing test plans, creating test data, conducting UAT, and performing regression testing for IT systems
  • Ability to grasp technical concepts and communicate effectively with development teams in a .NET-based development environment
  • Familiarity with API integration and testing, system integration, and data validation processes
Job Responsibility
Job Responsibility
  • Interact with internal and external stakeholders to define and document business needs and develop business requirements for new systems/data collections, system/data collection enhancements, and maintenance projects
  • Analyze current workflows and identify areas for improvements
  • Work with stakeholders to assess and document current business processes, create process flow diagrams, and recommend process improvements to streamline operations
  • Develop a deep understanding of LEA and operations to effectively meet their IT needs
  • Collaborate with stakeholders and technical teams to translate business needs into functional and non-functional requirements
  • Develop detailed documentation including business rules, use cases, user stories, and acceptance criteria
  • Work closely with developers to ensure business requirements are accurately and fully translated into technical specifications
  • Act as a liaison between business units, developers, quality assurance teams, external vendors and customers
  • Demonstrate project milestones to make sure the system functionality is well understood by the stakeholders/ product owners and address any concerns or questions
  • Development of test plans, UAT, and ensure that solutions meet business requirements
What we offer
What we offer
  • Career advancement opportunities
  • Extensive training
  • Excellent benefits including paying for health and dental premiums for salaried employees
  • Fulltime
Read More
Arrow Right

Senior Product Marketing Manager

As a Senior Product Marketing Manager at T-Mobile, you will play a pivotal role ...
Location
Location
United States , Bellevue; Overland Park; Frisco
Salary
Salary:
119600.00 - 215700.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in marketing, Business, Communications, or relevant field of study such as Computer Science
  • 7+ years of experience delivering successful, holistic product marketing content and collateral that can be tied to increased business revenue
  • Go-to-market Strategy: Experience developing go-to-market strategies, messaging and related tactics in close cooperation with Product Management and Sales
  • Segmentation: A strong technical foundation, including experience delivering segment-specific solutions
  • Customer Experience Management: Extensive customer interaction experience and customer success storytelling
  • Communication: Strong communication skills (verbal and written) and strong content development skills (crisp messaging and compelling presentation of content) as well as excellent presentation, writing and editing skills
  • Project Management: Proven interaction, interface and project management with cross-functional teams including product management, marketing programs/campaigns, demand generation, field marketing and sales
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Develop product positioning, value propositions, and messaging that resonates with the buying audience and produce the source messaging blueprint
  • Create product collateral such as data sheets, FAQ’s, technical briefs, and presentations for both internal stakeholder teams and customer facing use
  • Deliver webinars and training sessions where needed
  • Develop and lead cross functional execution of a standard set of product marketing assets including audience segmentation, competitive positioning, pricing and packaging, messaging and positioning, launch and operational plans
  • Assist in product naming by providing market, competitive and customer context
  • Support launch planning and orchestrate execution of the commercial release of products and services
  • Provide market and buyer insights to drive the development of campaign strategies including demand creation and reputation building
  • Serve as market-facing SME/thought leader for the product and interface with industry analysts as company representative
  • Develop customer references, testimonials, and insights for external and internal use
  • Monitor and report on the performance of products in the market and communicate the results of related sales and marketing efforts
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Fulltime
Read More
Arrow Right

Senior Manager - Field & Customer Marketing

The Senior Manager, Field & Customer Marketing will own the strategy, execution,...
Location
Location
Salary
Salary:
Not provided
novoed.com Logo
NovoEd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in marketing, communications, hospitality, or a related field preferred
  • 4–8 years of experience across field marketing, events, and/or customer marketing (B2B SaaS experience strongly preferred)
  • Proven ability to own programs end-to-end, from strategy through execution and measurement
  • Experienced events producer with strong attention to detail and operational rigor
  • Strong verbal and written communication skills
  • confident working with executives, customers, and partners
  • Comfortable working across Sales, Demand Generation, Customer Success, Product Marketing, and RevOps
  • Strong business acumen and analytical mindset
  • able to connect activities to pipeline and revenue outcomes
  • Ability to travel to support events
Job Responsibility
Job Responsibility
  • Strategize, plan, and execute a portfolio of in-person and hybrid events, including micro-events, executive dinners, meetups, customer roundtables, partner events, and large-scale conferences and tradeshows
  • Develop compelling event programming rooted in industry trends, market research, and NovoEd’s positioning across products
  • Own end-to-end event execution, including messaging, visual identity, AV experience, speaker management, logistics, and pre- and post-event communications
  • Partner closely with Demand Generation and Sales to ensure alignment on target accounts, messaging, follow-up motions, and pipeline outcomes
  • Translate event experiences into reusable content assets such as webinars, case studies, thought leadership, social content, and sales enablement materials
  • Design and execute customer marketing programs that drive customer engagement, adoption, expansion, and advocacy
  • Build and manage customer-led events and programming, including user groups, customer roundtables, executive exchanges, and customer speakers at industry events
  • Partner with Customer Success, Product Marketing, and RevOps to identify the right customers, stories, and moments across the lifecycle
  • Develop scalable programs that foster community, peer learning, and customer connection—both online and in person
  • Identify and activate customer advocates for events, content, sales references, and partner initiatives
What we offer
What we offer
  • A collaborative, people-first work environment
  • Paid parental leave
  • Flexible vacation policy
  • Comprehensive health care coverage
  • Matching 401(k)
  • Work-from-home reimbursement
  • Phone and internet bill reimbursements
Read More
Arrow Right

Cxo Senior Consultant

The overall goal of the CXO Senior Consultant position is to enhance customer sa...
Location
Location
Salary
Salary:
Not provided
sspinnovations.com Logo
SSP Innovations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, GIS, Electrical Engineering, Business/Administration, or related discipline (or equivalent utility/telco and consulting experience)
  • 12+ years of relevant work experience with 8-10 of those years in consulting, system implementation, system integration, product and/or utility/telco IT, OT, and or GIS experience
  • Established track record of customer satisfaction with Director and above level references
  • Excellent verbal, written, interpersonal communication, and customer relationship management skills
  • Strong PC skills required, including use of standard MS Office Suite, MS Visio, and MS Project
  • Demonstrated leadership and managerial skills
  • ability to effectively lead high-performing cross-functional teams
  • Use a consultative approach to actively listen to client needs and guide solutions based on industry leading practices
  • Deep familiarity with utility/telco technical solutions and systems integrations including GIS, Asset and Work Management/Mobile, and Operational Technology, and Telecommunication systems
  • Deep knowledge and understanding of utility/telco industry and business and operational processes
Job Responsibility
Job Responsibility
  • Nurture, create, and provide timely responses to prospective clients and assist clients in scoping their projects/opportunities
  • Collaborate directly with clients to understand their needs and challenges and develop appropriate technical, data, process, and organizational solutions for addressing those challenges
  • Help educate our prospective clients on the state of the GIS industry and related challenges and opportunities, and work to educate them on industry advancements
  • Function as a Trusted Advisor and strategic partner by providing advice and guidance based on 3-GIS’s knowledge base and experience
  • In conjunction with sales and delivery, manage client relations, expectations, and create positive 3-GIS references
  • Work closely with 3-GIS Sales team to increase sales, revenue and market presence
  • Provide support to the Sales team, as needed, for demos to educate our clients
  • Lead client business development efforts and support the closure of business opportunities
  • Assist the Account Executives/Sales team in gathering requirements for proposals and provide scoping and sales solutions coordination and pricing estimates for consulting and implementations opportunities in partnership with the Sales and CXO Customer Solutions Teams
  • Assist Marketing with developing marketing related material and strategies
  • Fulltime
Read More
Arrow Right
New

Director of Customer Success - Healthcare

This is a build-and-own role with real stakes. You will step into active, high-i...
Location
Location
United States , Marina del Rey, CA
Salary
Salary:
140000.00 - 180000.00 USD / Year
redroute.com Logo
RedRoute
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience leading Customer Success for a B2B software company
  • Proven experience scaling CS from early customers to hundreds of accounts
  • A track record managing complex, high-stakes, business-critical relationships
  • Strong executive communication skills with customers and internal stakeholders
  • Deep ownership mentality
  • Player-coach mindset with a passion for developing exceptional teams
  • Obsession with customer experience and delivering outcomes
Job Responsibility
Job Responsibility
  • Own outcomes for our most strategic customers
  • Make Flip the most impactful tool in our customers’ tech stack by delivering clear business outcomes and ROI
  • Ensure our reference list grows as fast as our customer list
  • Build trusted, executive-level relationships across stakeholders
  • Travel frequently to meet customers in person and deepen partnerships
  • Lead the full customer lifecycle
  • Partner with Sales to support late-stage evaluations and close complex deals
  • Lead onboarding and implementation through the full lifetime of the customer relationship
  • Go above and beyond to solve edge cases, test scenarios, and deliver outcomes
  • Be a deep product & domain expert
What we offer
What we offer
  • Comprehensive healthcare
  • Unlimited vacation
  • Mandatory half week for everyone over July 4
  • Full week off at the end of the year
  • Bonus and/or commission
  • Equity
  • Fulltime
Read More
Arrow Right
New

Senior Solution Architect - AI Business Solutions

The Microsoft Federal Civilian Business Unit is looking for a Business Applicati...
Location
Location
United States , Reston
Salary
Salary:
122500.00 - 214600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience
  • 2+ years managing multiple projects or portfolios
  • 1+ year(s) experience leading blended, multidisciplinary teams
  • Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions
  • This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations
Job Responsibility
Job Responsibility
  • Serve as a trusted advisor to senior executive stakeholders (e.g., CIO, CTO, CDO, etc.), shaping enterprise-wide Business Applications, AI, and digital transformation strategies aligned to mission priorities and measurable outcomes
  • Influence enterprise technology direction by translating complex business, customer experience, and operational challenges into cohesive, value-driven architectures across Business Applications, data, and cloud platforms
  • Provide technical vision and architectural leadership for large-scale, high-impact initiatives spanning Dynamics 365, Power Platform, Copilot Studio, and integrated Azure services
  • Provide vision and thought leadership on the use of AI and agents, to include development, deployment and governance considerations
  • Define and govern end-to-end enterprise architectures that are secure, compliant, scalable, and resilient, leveraging Microsoft reference architectures, Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and industry best practices
  • Lead architecture design workshops and executive technical briefings to align stakeholders on target-state architectures, roadmaps, and investment priorities
  • Lead modernization of customer engagement and service experiences, including Contact Center transformation using Dynamics 365 Customer Service, Omnichannel, Power Platform, Copilot, and AI-driven agents
  • Architect integrated solutions that connect front-office customer interactions with back-office business processes, analytics, and automation to improve customer satisfaction, operational efficiency, and workforce productivity
  • Guide customers in adopting AI-powered agents, copilots, and workflow automation at scale, with an emphasis on governance, security, and sustainable value realization
  • Drive long-term customer success by ensuring architectures enable adoption, usage growth, operational excellence, and solution longevity
  • Fulltime
Read More
Arrow Right
New

Director of Customer Success - Healthcare

This is a build-and-own role with real stakes. You will step into active, high-i...
Location
Location
United States , Brooklyn, New York
Salary
Salary:
140000.00 - 180000.00 USD / Year
redroute.com Logo
RedRoute
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience leading Customer Success for a B2B software company
  • Proven experience scaling CS from early customers to hundreds of accounts
  • A track record managing complex, high-stakes, business-critical relationships — and the ability to articulate exactly how you navigated the hardest moments
  • Strong executive communication skills with customers and internal stakeholders
  • Deep ownership mentality — you see problems as yours to solve
  • Player-coach mindset with a passion for developing exceptional teams
  • Obsession with customer experience and delivering outcomes
Job Responsibility
Job Responsibility
  • Own Outcomes for Our Most Strategic Customers: Make Flip the most impactful tool in our customers’ tech stack by delivering clear business outcomes and ROI
  • Ensure our reference list grows as fast as our customer list
  • Build trusted, executive-level relationships across stakeholders — becoming our customers’ favorite partner
  • Travel frequently to meet customers in person and deepen partnerships
  • Lead the Full Customer Lifecycle: Partner with Sales to support late-stage evaluations and close complex deals
  • Lead onboarding and implementation through the full lifetime of the customer relationship
  • Go above and beyond to solve edge cases, test scenarios, and deliver outcomes customers didn’t think were possible
  • Be a Deep Product & Domain Expert: Master Flip’s platform quickly (Ecommerce/Retail or Healthcare)
  • Unpack customer problems beyond surface symptoms to uncover root causes
  • Translate customer needs into actionable feedback that shapes product strategy and roadmap
What we offer
What we offer
  • Comprehensive healthcare
  • Unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
  • Bonus and/or commission as well as equity, in accordance with company policy, and subject to board approval
  • Fulltime
Read More
Arrow Right
New

Senior Customer Success Manager

As a Senior Customer Success Manager, you will own and lead a portfolio of strat...
Location
Location
United States
Salary
Salary:
145000.00 USD / Year
join9am.com Logo
9amHealth
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 5–8+ years of experience in healthcare customer success, account management, or client partnerships
  • Proven experience managing complex or enterprise healthcare accounts
  • Strong project and stakeholder management capabilities
  • Executive-level communication and presentation skills
  • Experience leading cross-functional initiatives in remote or distributed teams
Job Responsibility
Job Responsibility
  • Serve as executive level point of contact for assigned strategic accounts post contract
  • Build trusted advisor relationships with senior stakeholders across health plans, PBMs, consultants, and employer partners
  • Develop long term account strategies focused on retention, performance improvement, and expansion
  • Lead executive level Quarterly Business Reviews showcasing outcomes, performance trends, and growth opportunities
  • Proactively identify partnership risks and create recovery strategies when satisfaction or performance declines
  • Act as the internal voice of the client, influencing prioritization and cross-functional decision making
  • Own end to end onboarding and implementation strategy, ensuring successful and scalable launches
  • Align client business goals with measurable program outcomes and engagement strategies
  • Translate data into actionable insights that demonstrate ROI and clinical impact
  • Drive adoption of 9amHealth’s virtual care and pharmacy solutions across client populations
What we offer
What we offer
  • Eligibility for a 15% performance based bonus
  • Equity participation
  • Health, dental, and vision insurance
  • Flexible PTO
  • Work from home options
  • Professional development budget
  • Support continuing education
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy