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Wells Fargo is seeking a Business Execution Associate Manager
Job Responsibility:
Supervise a team in transactional tasks and processes to ensure timely completion, quality, and compliance for the business
Ensure successful planning, integration, impasse resolution, and measurement of operations that are routine and arise within the operations of the work group
Identify Business Execution opportunities and provide guidance on strategies, operations, and financial management for the purpose of process improvement
Mitigate risk development within the operations of work groups and functional areas
Make day to day supervisory decisions and, under the direction of management, resolve issues for procedure administration and adherence, systems or change initiatives, business continuity planning, reporting and research, project funding, quality management, communications, financial control, and internal processing of colleagues
Leverage interpretation of policies, procedures, or compliance requirements for the business group
Collaborate and consult with immediate Business Execution colleagues and management while recommending strategies to implement changes and improvements
Interact directly with external parties to influence, optimize, and negotiate on business operations related to Strategy and Execution
Manage allocation of people and financial resources for smooth functioning of business operations
Mentor and guide talent development of direct reports and assist in hiring talent
Execute end-to-end test management activities, including capacity planning and stakeholder coordination
Define and develop test strategies, test plans, test scenarios/scripts, and oversee execution for Retail Core Operations applications
Perform and lead both manual and automated testing efforts
Lead Business Requirements Document (BRD) and Functional Specification Document (FSD) reviews
Prepare and deliver regular status reports, manage defect triage, produce test summaries, and maintain testing traceability
Facilitate and lead meetings and reviews with Operations and cross-functional stakeholders as required
Fulfill Agile testing responsibilities, including participation in backlog grooming, sprint planning, daily SCRUM calls, and sprint execution
Partner with and lead engagements across Line of Business, Risk/Compliance, and Technology teams within Operations
Influence and manage stakeholders across Operations, Technology, and Product organizations
Provide consultation, guidance, and direction to users and business partners
Establish and maintain quality standards, procedures, and criteria to assess product quality and release readiness
Drive innovation and continuously improve and streamline testing processes
Research and gain deep understanding of system features and functionality under test
Collaborate with Engineering teams to define and implement effective testing strategies
Log, track, validate, and verify resolution of software defects and specification gaps
Ensure compliance with regulatory, risk, and control requirements for supported areas and partner with stakeholders to implement key risk initiatives
Collaborate with peers, colleagues, and mid-level managers to resolve issues and achieve shared goals
Lead projects and teams and serve as a mentor or coach for less experienced staff
Motivate and guide team members to prioritize work, meet deadlines, and perform effectively in a fast-paced, complex environment
Operate effectively within a matrixed organization and build strong business partnerships across all levels
Requirements:
2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years leadership experience
Nice to have:
Experience within the Banking industry
Bachelor’s degree in Computer Science, Engineering, Accounting, Finance, or a related discipline, or equivalent.
People management experience, with strong knowledge of Retail Core Operations and consumer banking processes preferred
Advanced expertise in test plans, test cases, test procedures, test scripts, and expected outcomes
Hands-on experience with Retail Banking applications preferred
Strong hands-on experience with test management tools such as JIRA, ALM, Confluence, and similar platforms
Hands-on experience with test automation is a strong advantage
Experience designing and executing User Acceptance Testing (UAT)
In-depth understanding of business tools, processes, and workflows
Strong analytical skills with exceptional attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Proven ability to assume high levels of responsibility, initiative, and accountability
Strong time management skills with the ability to meet tight deadlines
Demonstrated experience building and maintaining professional relationships
Excellent analytical and problem-solving capabilities, with the ability to develop creative and efficient solutions
Proficiency in data management and working with databases
Ability to quickly learn, adapt to, and apply new tools and technologies
A proactive “go-getter” mindset with a passion for continuous improvement and high performance
Experience planning, implementing, and assuring quality for large-scale testing initiatives, including test automation, test data management/analytics, and innovative use of technology to improve testing efficiency
Experience training and developing team members to foster an innovative, inclusive, and collaborative team culture
Proven ability to share knowledge and build tools, frameworks, and enablers to strengthen team and service capabilities