Business Director, HSBC

HSBC

Location:
China, Chengdu

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

Job Responsibility:

Ensure delivery of a consistently excellent customer experience and encourage customer migration to alternative channels
operate with the highest standards that meet and exceed all regulatory requirements and ensure that front line act as first line of defence by having right conversations with customers
deliver fair outcomes for our customers and ensure both own and employee conduct maintains the orderly and transparent operation of financial markets
be accountable for minimising risk and maximising operational efficiency
achieve results by working with the whole branch team, local market and wider community
ensure strict alignment to global standards
play active role as part of wider area/regional leadership team
deliver branch plan including leads/sales prospect management and overall customer experience
manage a branch covering Retail and Wealth, managing employees
acquire and deepen customer relationships to achieve branch plan
lead, develop and manage the team
lead branch operations
manage customer experience
protect the Bank

Requirements:

Proven ability in team leadership and management
proven ability in Wealth and Retail distribution
proven and progressive management experience
proven ability in relationship management in the Retail sector
demonstrate behaviours consistent with HSBC Values
proven adherence to controls and compliance with no significant breaches
expertise in financial planning and related systems and processes
strong marketing, sales, management planning, financial, leadership, project management and communication skills and good knowledge and control of risk management
strong planning and organising skills
ability to use numerical data to effectively manage branch performance
excellent industry and sector knowledge
good knowledge of Wealth and Retail distribution techniques and models
excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating
coaching sales techniques, best practice and sales management on a team and one to one basis
planning and organising skills
analytical skills
problem solving skills
attain appropriate professional and regulatory qualifications as required by the local market
attain any internal standards as required by market

Additional Information:

Job Posted:
October 14, 2025

Expiration:
November 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Director

HSBC

Location:China, Chengdu

Category:Banking

Contract Type:Employment contract