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Drive growth for a national Plan Management team. This full-time role, based in Melbourne, focuses on identifying new business opportunities, strengthening community and referral relationships, and expanding our presence across the NDIS sector. This role is key to ensuring NDIS participants, families, and stakeholders can access high-quality, participant-centred Plan Management services that support choice, control, and positive outcomes.
Job Responsibility:
Identify and pursue new business opportunities across the NDIS sector
Develop and execute business development strategies aligned with organisational growth objectives
Establish a strong pipeline of participants, referrers, and partnership opportunities
Build and maintain trusted relationships with participants, families, support coordinators and service providers
Represent the organisation at industry events, expos, and community forums to promote services and strengthen brand presence
Conduct market and competitor analysis to identify trends and growth opportunities
Collaborate with internal teams to ensure consistent, high-quality service delivery
Monitor and report on KPIs and business development outcomes
Ensure compliance with all relevant legislation and standards while maintaining accurate, audit-ready CRM data
Requirements:
Demonstrated business development experience within the NDIS sector
Strong knowledge of NDIS legislation, guidelines and best practice
Proven success in sales, lead generation and conversion
Understanding of community event and venue management
High-level communication, presentation and stakeholder engagement skills
Strong relationship-building ability across diverse communities and professional groups
Results-driven, organised and comfortable managing multiple priorities
Willingness to travel within Victoria and interstate as required
What we offer:
Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
Access to an employee rewards hub providing savings and cashback across everyday purchases
Monthly RDOs, giving an additional 12 days of leave per year
Flexible work arrangements to support work-life balance
Genuine opportunities for career growth and progression
Employee recognition programs, including Employee of the Month and service awards