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The Business Development Manager (BDM) for Refreshment Services is a strategic hunter responsible for driving new business in micro markets, vending, coffee, pantry, and water filtration solutions. This role includes the full sales cycle—from prospecting and pipeline development to solution design, proposal/RFP management, contract negotiation, and seamless handoff operations. Success is measured by new revenue growth, pipeline health, and client satisfaction.
Job Responsibility:
Develop and execute a territory plan to identify and target ideal customer profiles (ICPs) within corporate and institutional markets
Prospect and build a robust pipeline of qualified opportunities through outbound efforts, networking, and industry events
Conduct consultative discovery to understand client needs and design tailored refreshment solutions that deliver measurable ROI
Lead proposals and RFP responses end-to-end, including pricing strategy, presentations, and competitive positioning
Negotiate contracts to secure profitable, scalable agreements aligned with company standards
Maintain CRM discipline with accurate forecasting, activity tracking, and pipeline coverage (≥ 3× quota)
Collaborate cross functionally with Operations, Culinary, and Category teams to ensure smooth implementation and client success
Stay current on product offerings, market trends, and competitor activity to position solutions effectively
Perform other duties as assigned to support business growth
Requirements:
Bachelor’s degree in business administration or related field
Minimum 3 years of B2B new business (hunter) sales experience in refreshment services or related facility/employee experience solutions
Proven ability to manage the full sales cycle—prospecting, discovery, solutioning, proposals/RFPs, negotiation, and close
Proficiency in CRM systems (Salesforce or equivalent) and Microsoft 365 tools
Strong verbal and written skills
ability to present to executive audiences
Self-motivated, organized, and able to work independently while collaborating with corporate leaders
Valid driver’s license and ability to travel within assigned territory for site visits and client meetings
What we offer:
Weekly pay
401K with company match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA