Business Development Manager, Loyalty

• Collaborate and assist Department Director in the development account plans for Loyalty Marketing Platform and Solutions in North America
• Actively manage existing and new customer accounts, addressing key objectives and strategy, concerns and escalations, overall status/customer satisfaction, and new revenue opportunities
• Contribute to sourcing, engaging and growing a strong pipeline of potential opportunities
• Constantly achieve revenue, profit and customer engagement goals
• Engage in discovery phase, meetings and contract negotiation
• Deliver in-person sales type presentations to existing customers (and potentially prospective clients)
• Research and stay updated with loyalty industry trends and insights
• Attend and actively participate in conferences and industry events
• Support development and evolution of sales, account development and management processes and disciplines

• Bachelor's Degree in business, marketing, computer science, or technical studies required
• 5+ years of experience working in large enterprise business development, account management., partnerships or loyalty program management required
• Desire to work and build a career in account development and sales
• Understanding of Enterprise level customers
• Intellectual agility to build knowledge of the loyalty landscape in North America
• Knowledge of marketing concepts, loyalty and CRM processes and platforms required
• Passion for innovation and technology
• Ability to analyze customer requirements and functional needs
• Goal oriented attitude. Outgoing personality and a good listener
• Excellent written and verbal English communication skills.
• Availability for business trips (approximately 35% of working time)
• Strong presentation skills

Knowledge of retail, travel and/or financial services industries would be an advantage

• Competitive salary
• 100% paid health insurance
• 401(k) match
• Flexible Spending Account (health, dependent, commuter)
• Wellness Reimbursement Program
• Exciting work in a rapidly growing department working with leading world brands
• Opportunity to learn from leading specialists to develop professional IT career
• Hybrid Work Model (60% in our downtown Manhattan office / 40% remote)
• Opportunity to travel in U.S., and abroad