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Business Development & Learner Engagement Manager

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Total Training Provision

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Location:
United Kingdom , Liverpool City Region

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Category:
Education

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Contract Type:
Not provided

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Salary:

28000.00 - 35000.00 GBP / Year
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Job Description:

The Business Development & Learner Engagement Manager is responsible for developing and managing referral and employer partnerships to recruit learners onto short, community-based training programmes funded through the Adult Skills Fund (ASF) and Free Courses for Jobs (FCFJ) across the Liverpool City Region. The role will work closely with referral partners, employers, and community organisations to ensure a consistent pipeline of eligible, well-informed learners, while maintaining full compliance with LCRCA funding rules and Ofsted expectations. The post-holder will be accountable for enrolling a minimum of 40 learners per month, ensuring recruitment activity is ethical, inclusive, and focused on positive learner outcomes, not just volumes.

Job Responsibility:

  • Develop and manage a cohesive referral strategy across the Liverpool City Region to support ASF and FCFJ delivery
  • Build strong relationships with referral partners, including: Employers
  • Jobcentre Plus
  • Local authorities
  • Voluntary and community organisations
  • Employability and health programmes
  • Promote the full range of TTP programmes to partners and employers
  • Ensure all learners are eligible, suitable, and fully informed prior to enrolment, in line with ASF and FCFJ funding rules
  • Work closely with Operations and Administration teams to validate eligibility, prior learning, and programme suitability
  • Ensure recruitment activity supports learner progression, employability, and skills development, not inappropriate enrolment
  • Embed equality, diversity, and inclusion into all recruitment activity
  • Work with employers to identify skills gaps and progression opportunities
  • Carry out Organisational Needs Analysis (ONA) to align employer needs with funded provision
  • Support learners to progress into employment, further learning, or job progression, in line with contract outcomes
  • Achieve a minimum of 40 learner enrolments per month across ASF and FCFJ provision
  • Monitor referral conversion from enquiry → start → retention → outcome
  • Analyse referral data, learner outcomes, and distance travelled to inform improvement
  • Provide accurate forecasts to the North West Operations Manager on anticipated delivery volumes and locations
  • Work closely with Operations Managers, Curriculum, and Delivery Teams to ensure smoothtransition from referral to enrolment
  • Ensure recruitment activity aligns with curriculum capacity, quality standards, and delivery locations
  • Support open days, information sessions, and community engagement events
  • Contribute to TTP’s quality improvement cycle through learner and stakeholder feedback
  • Maintain accurate learner referral records and evidence for audit and inspection
  • Ensure recruitment processes support Ofsted EIF expectations, including: Informed learner choice
  • Appropriate programme matching
  • Positive learner destinations
  • Comply with all TTP policies, including safeguarding, data protection, and health & safety

Requirements:

  • Experience in business development, employer engagement, or learner recruitment within funded provision
  • Strong understanding of Adult Skills Fund (ASF), AEB, and/or FCFJ funding
  • Knowledge of Ofsted expectations for adult learning
  • Proven ability to work with learners who may have complex barriers to engagement and progression
  • Strong stakeholder management and presentation skills
  • Ability to profile, forecast, and achieve recruitment targets
  • Confident using Microsoft 365 and CRM / data systems
  • Excellent communication, organisation, and time management skills
  • Commitment to safeguarding, equality, and learner wellbeing
  • Full UK driving licence and access to a vehicle (essential car user)
What we offer:
  • 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
  • 2 Years’ Service – Staff who have passed 2 years’ service get an additional 2 days leave
  • 5 Years’ Service – Staff who have passed 5 years’ service get an additional 2 days leave
  • 10 Years’ Service – Staff who have passed 10 years’ service get an additional 2 days leave
  • Total Work Anniversary – Vouchers for colleagues who reach a work anniversary, £10 for every year reached
  • Total Health – Staff will have access to the Westfield Health Plan once they have successfully passed their probation & Health Assured from Day 1
  • Total Fridays – Early Finish Fridays. On the 2nd Friday of every month, staff benefit from a 3pm finish
  • Dress Down Fridays – Every Friday, staff do not need to wear formal work clothes
  • Buy & Sell – Buy up to 5 days of annual leave and sell up to 3

Additional Information:

Job Posted:
March 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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