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The Business Data Analyst (Process & Administration & Operation data) is a developing professional role within Citi. The role is pivotal in data collection and processing, monitoring, assessing, and analyzing data to prepare detailed internal and client reporting outputs. This role provides a limited but direct impact on the business through the quality & timeliness of the tasks/services provided. You will be dealing with various business stakeholders across the organization. We collect, process, monitor, assess and analyze data gained from our operational teams (payroll, kyc, accounting, invoice, treasury, customer service, supply chain, etc.). As we work closely with the business, our goal is to support business decisions with insights and descriptive reporting.
Job Responsibility:
Report Generation: Producing Board Meeting decks for Citi clients and Service Review decks, ensuring accuracy and timeliness
Data Analysis: Independently designing/analyzing standard to moderately complex reports, including data content, format, source data, and the production process
Specification Writing: Independently writing specifications for new report programs, spreadsheets, and other devices to produce reports
Gap Identification: Identifying reporting gaps and making judgments and recommendations based on analysis and specialty area knowledge
Comparative Analysis: Analyzing comparative data from reports and interpreting results
Process Improvement: Based on analysis performed, making recommendations to support process improvements and increase in operating efficiencies
Risk Assessment: Appropriately assessing risk when business decisions are made
Regulatory Compliance: Contributing to Citi's regulatory compliance by ensuring KPIs are tracked and reported according to regulatory requirements
Requirements:
2-4 years of relevant experience in descriptive reporting and data collection and processing areas
Bachelor's/University degree or equivalent experience
Excellent knowledge of MS Office pack
Power Query is a big plus
Excellent English Language (C1) in speaking and writing
E2E reporting process owning – ability to develop and maintain reports
Data modelling & Data visualization experience is nice to have
Ability to work with business, good communication and stakeholder management skills
Detail-oriented and analytical thinking
Nice to have:
Data modelling & Data visualization experience
What we offer:
Competitive base salary (annually reviewed) + discretional annual performance related bonus
Home Office Allowance
Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Paid Parental Leave Program (maternity and paternity leave)
Holiday Allowance
Sport Card + Sport and team recreation activities
Access to an array of learning and development resources
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