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Business Analytics Senior Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States , Tampa

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Category:
Finance

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Contract Type:
Not provided

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Salary:

150700.00 - 152250.00 USD / Year
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Job Description:

Lead analytics for Citi’s Lending business. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Job Responsibility:

  • Lead analytics for Citi’s Lending business by providing advanced test design, evaluating targeting strategies, and identifying expansion and other new business opportunities in order to meet and exceed business goals
  • Develop analytically derived omni-channel targeting, offer, and communication strategies to drive profitable long-term customer engagement
  • Develop statistical targeting and behavioral models that deliver business results
  • Identify actionable customer insights based on internal and external customer behavioral and financial data
  • Develop program impact forecasting relating to financial impacts and customer behavior
  • Manage scorecards and the Management Information Systems, including tracking the program’s impact to portfolio dynamics
  • Analyze any variances in the forecast and identify root causes
  • Work closely with business partners in Decision Management, Risk Management, Marketing, Finance, Legal and Compliance, to implement strategies capitalizing on the opportunities identified through risk-return analysis

Requirements:

  • Master’s degree, or foreign equivalent, in Information Technology and Management, Information Technology, or related field and 4 years of experience as a Portfolio and Strategy Analytics Specialist, Data Analytics Specialist, or related position involving data analytics for business development and customer engagement strategy building in the global financial services industry
  • Alternatively, a Bachelor’s degree in the stated fields and 6 years of the specified progressive, post-baccalaureate experience
  • 4 years of experience must include: Retail lending portfolio management and decisions analytics, supporting strategy initiatives and execution
  • Supporting policy optimization and credit expansion to improve sales and process automation
  • Designing and developing customer segmentation utilizing historic trends and outlook
  • Utilizing data to recommend statistical and non-statistical tools to develop targeting strategies, including new-to-market and existing segments
  • Utilizing knowledge of drivers of product financials for planning and forecasting
  • Descriptive statistics and data mining for program effectiveness measurements
  • Utilizing SAS and Python to perform data set analyses for historical trend identification and business recommendations
  • Performing financial modelling for P&L analysis
  • Partnering with business, credit and model development to design, develop and monitor test designs and analytical reporting to track and enhance strategies
  • Leveraging business/product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
February 14, 2026

Expiration:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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