Business Analyst Job at Citi (Belfast)

Business Analyst

Citi

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Business Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognised technical authority for applications used within the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

Manage a large multi-faceted project/account/campaign or multiple projects at the same time
Own project goals leveraging expertise to inspire a sense of shared purpose within the project team
Organize new challenges and drive business results
Drive end results of the project as a representative of the business
Work closely with the technology, business and operations teams to define a project scope and objectives for project members
Prepares, maintains, and submits clear and concise activity/progress reports
Assess project risk potentials, dependencies and discovers potential problems before they occur
Apply a proactive approach in routinely tracking the project participant progress against project goals
Define, teach, and enforce the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled
Identify and where required amends the approach to the context and constraints of each project
Constantly improving their own and their teams' skills through lessons-learned reviews at project completion
Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming
Articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed
Promote partner involvement through effectively communicating project status upward and to the Client
Apply lessons learned from recent projects to future projects
Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues
Proactively follows escalation and change control processes
Own all management reports on a given engagement
Promote good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
Advance the learning technology offerings at Citi by enabling best in class systems and processes in alignment with future trends
Stay current on available learning technologies and leverages expertise to develop learner centric learning solutions
Determine optimal configuration for our learning systems to achieve the desired outcome while managing new features and capabilities

Requirements:

Project management experience – preferably working with technology implementations
Ability to develop project plans, manage individual deadlines and goals
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Manage client expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
Proficient with Agile Scrum and waterfall methodologies, as well as experience working with JIRA
Experience managing vendor relationships
Experience with learning applications
Stays abreast of current learning industry trends and new technology and has expertise leveraging AI and scoping efficiency improvements

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
January 11, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Citi - All Job Offers

Job Link Share:

Business Analyst

Citi

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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