Business Analyst, Citi

Citi

Location:
United Kingdom, Belfast

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The overall objective of this role is to contribute to the continuous development and improvement of a strategic data application within the ISG Data Solutions group. By joining the Exceptions Master Central (XMC) team you will work with the latest technologies and interact with stakeholders from across the bank enabling Citi to succeed in delivering value for our clients, while playing a key role in our data governance and data quality strategy. In this role you will work on a best in class system that acts as the strategic source for client reference data across the enterprise, enhancing it’s capabilities and data in line with business and regulatory requirements. XMC provides a suite of services across our product offering, including data analytics, automated reporting solutions, dashboarding, rules based decision engines, workflow ticketing, data management and data governance tooling with a primary focus on user experience and outcome based delivery.

Job Responsibility:

Analyse business client needs, understand and document their use case
Analysis of large sets of client and reference data across multiple systems
Define and design enhancements to the system, business processes and process automation utilizing best practices and industry standards
Consult with users and clients to trouble shoot complex system issues/problems through in-depth evaluation of business processes and systems
Resolve problems by translating business requirements, identifying trends and defining scope to inform technical solution
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Foster communication between business leaders and IT stakeholders facilitating exchange of ideas/information in a concise and logical manner
Derive and execute test cases to ensure projects meet requirements and identify system problems to develop solutions based on analysis
Providing reports, metrics and presentations to inform business users
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Experience in a business analysis role preferably in financial services
Capital Markets experience within Operations/ Business would be relevant in the absence of technical experience
Relevant experience in data analysis with knowledge of databases, data modelling and data analysis tools such as SQL
Focus on user experience and outcome-based delivery
Experience with all phases of Software Development Life Cycle (SDLC)
Experience using JIRA for SDLC and Book of Work management
Demonstrate excellent analytical skills, communication and presentation skills with an ability to tailor delivery to the required audience
Proven problem-solver with the ability to work under pressure, approach work methodically and manage deadlines or unexpected changes in expectations or requirements
Ability to work independently and in a team across levels, regions, and functions, with understanding of how collaboration accomplishes objectives
Able to operate with a limited level of direct supervision and can exercise independence of judgement and autonomy
You should have experience of partner management and influencing skills
Excellent Microsoft office skills (Word, Excel, Visio, PowerPoint)
Demonstrated ability to work under pressure to meet tight deadlines across multiple workstreams and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience

What we offer:

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
June 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Analyst