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This role will analyse gaps to identify business needs, map out problem spaces, create solution approaches, analyse scenarios and support the development and deployment of organisational changes. The Business Analyst will work as part of a multidisciplinary team and will be highly organised, dynamic, outcome-oriented with excellent communication skills.
Job Responsibility:
Investigate root causes of problems, identify where a business need exists and shape the project to address this need
Evaluate the options to meet the business need and support the development of the business case for change
Research, analyse, and define current and proposed business processes
Apply gap analysis to identify actions required to implement revised processes
Elicit, analyse, and define requirements for business and IT change initiatives
Support business staff in testing new business and IT changes to ensure acceptability
Support the deployment of business and IT changes to ensure a smooth transition
Assist with proof-of-concept development
Assist with service design
Requirements:
Enthusiasm for collaboration and excellent communication skills (written and verbal)
Excellent stakeholder engagement
Creative thinking and problem-solving skills
Proficiency in handling multiple tasks simultaneously and switching between tasks quickly
Ability to create and maintain formal and informal networks
A rational, objective, and detailed approach to business case developments
Expertise in recording information concisely and accurately
Nice to have:
Experience in document and scenario analysis
Experience in risk and impact analysis
Experience in business process modelling (UML or BPMN)
Awareness of business readiness assessments using either the POPIT or CPPOLDAT method