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We’re on the lookout for a Business analyst to support the Data Team. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for! As The Air Ambulance Service embarks on an exciting digital transformation project called 'Mission Connect' to replace our finance system and fundraising CRM and join up our supporter data efficiently and effectively across the organisation, we are looking for an experienced business analyst to bridge the gaps across people, processes and technology. This role will be part detective, part facilitator and part change leader as you guide Key Users through projects that are truly transformational.
Job Responsibility:
Bridge the gaps across people, processes and technology as part of the 'Mission Connect' digital transformation project
Guide Key Users through projects that are truly transformational
Be part detective, part facilitator and part change leader
Hold responsibility for Health & Safety and Environment, Safeguarding, Data Protection, Equality, Diversity, and Inclusion, Quality in your specialism
Requirements:
Proven experience in a business analyst role within at least one fundraising CRM migration or a similar digital transformation project
Flexible and solutions-focussed attitude to adapting skills and experience to the current context and project approach
Organised and able to provide task breakdown, timings and resource needed ahead of time
Confident business analyst able to communicate effectively, lead teams through change and build trust in your experience
Excellent communication and negotiation skills, with the ability to engage both technical and non-technical stakeholders
Calm, solution-focussed approach to solving complex problems
Understanding of Data Protection regulations and standards, and interdependencies between data processes and compliance
Ability to build strong relationships across all levels of the organisation and work collaboratively
Exceptional attention to detail, organisational skills, and time management abilities
Previous experience of migrating to Microsoft Dynamics as a CRM desired
BC International Diploma in Business Analysis or equivalent would be desirable but not essential
Nice to have:
BC International Diploma in Business Analysis or equivalent
Previous experience of migrating to Microsoft Dynamics as a CRM
What we offer:
Enhanced annual leave, with even more added as your service grows
Core working hours 10:00am – 15:00 pm
Enhanced sick pay
Life assurance
Blue Light Card eligibility and access to generous discount schemes
A supportive, purpose-driven team
Access to our comprehensive Employee Assistance Programme
Encouragement to get involved in internal EDI networks