Business Analyst Group Manager Job at Citi (Belfast)

Business Analyst Group Manager

Citi

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Business Analyst Group Manager is accountable for management of complex/critical organization-wide applications. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Generally accountable for delivery of a full range of services related to application ownership for the entire organization. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, application lifecycle, configuration and policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Job Responsibility:

Responsible for the management of significant projects
manages multiple products or processes with a large amount of independence
Develop and exercise business plans, policies and procedures and may also be responsible for various projects to improve efficiencies
Identify stakeholders and key organizations and build and manage relationships
Direct the creation of multiple projects of work and manage their alignment to business goals
Lead the facilitation, coordination, and arbitration of cross functional macro level topics within/across projects and with Senior Management
Lead the identification and drive resolution of issues, including those outside established projects of work with stakeholders to ensure project scope definition
Meet business objectives and work with project sponsor to ensure business case/cost benefit analysis is in line with business objectives
Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project
Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed
Direct the communication of status, issue, and risk disposition to all stakeholders, including Senior Management, on a timely basis
Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Provide leadership and strategic direction for the projects in relation to the learning ecosystem, acting as a product owner of these systems, driving prioritization and standardization

Requirements:

Business Analyst Experience
Experience with learning application implementation and management
Project Management experience preferred
Team Management experience
Technical expert including proficiency with Agile Scrum and waterfall methodologies, as well as experience working with JIRA
Known internally and externally as reliable, knowledgeable resource
Project management experience – preferably working with technology implementations and the ability to develop project plans, manage individual deadlines and goals
Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics and ability to identify and provide analysis on application health
Ability to identify issues, problems and potential risks and generate solutions and choose appropriate alternatives using basic root cause analysis
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
Manage client expectations, anticipates operational and tactical risks and tracks them
clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional
Experience managing vendor relationships
Stays abreast of current learning industry trends and new technology and has expertise leveraging AI and scoping efficiency improvements
Bachelor’s/University degree or equivalent experience

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
January 07, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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Job Link Share:

Business Analyst Group Manager

Citi

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 07, 2026

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