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The Business Analyst will play a critical role gathering, organizing, and interpreting data to develop actionable insights to the business. You will play a large role in operationalizing how data can be presented in a scalable and efficient cadence as well as build insights on the analysis you perform. You will present insights to stakeholders across all levels and all areas of the Coaching Services Team.
Job Responsibility:
Work with key coaching services stakeholders to define and prioritise reporting and data analysis needs
Analyse key data sets to extract trends and insights with the objective of driving operational efficiency across the Coaching Services function
Present information in a scalable and consistent way
Effectively communicate these insights back to the Coaching Services leadership team so they can action
Partner with product, data engineering, and other stakeholders to gain access to the required data
Create dashboards, reports, charts, and presentations for non-data savvy audiences
Create reporting and presentations for monthly and quarterly ops reviews
Own the quarterly coach engagement survey analysis
Train team members on using reporting and dashboards more efficiently
Requirements:
2-4 years working in financial or business analysis
Computer science, mathematics, information management or statistics experience preferred
Excellent analytical skills and an informed, evidence-based approach
Mathematical ability
Strong problem-solving skills
Ability to collect, organize, and analyse significant amounts of information with attention to detail and accuracy
Strong communication skills and ability to present to a range of audiences
Ability to motivate others and lead change
A passion for creating solutions with a positive attitude to change
Strong interest in business and business development
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