Building Receptionist

• Deliver first-class customer service to all building guests and occupiers
• Collaborate with internal and external partners to exceed client expectations
• Provide effective administrative support and guidance at the point of inquiry
• Assist the Building Manager with front of house management and tenant liaison
• Support the programming of events, including environmental, social, and governance (ESG) initiatives
• Meet and greet visitors, manage access control passes, and ensure security is maintained
• Handle incoming calls and emails, taking accurate messages and ensuring timely follow-up
• Conduct quality checks of common areas and liaise with cleaning staff to maintain high standards
• Be flexible in working hours to cover for colleagues during holidays or absences

• 2+ years of experience in a self-managed Receptionist/Front of House or customer service role
• Basic understanding of the Property Management industry
• A commitment to delivering exceptional standards of customer service
• Confident and outgoing personality with a professional outlook
• Excellent IT literacy, including Microsoft Office and Outlook
• Good knowledge of social media platforms like Instagram, LinkedIn, and Facebook
• Strong communication and organisational skills, with a keen eye for detail

Familiarity with Building Management Systems

Free parking available onsite