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bsport is looking for a Branded App Operations & Client Support Intern to join its Branded Apps team. This role offers hands-on experience in client relations, mobile technologies, and operational processes, while providing exposure to the entrepreneurial aspects of a fast-growing startup. This internship is ideal for a student seeking a collaborative environment where ideas are valued, learning is encouraged, and impact is visible.
Job Responsibility:
Contact and follow up with clients by email, guiding them through the steps required to set up their developer account
Personalize reminders based on each client’s situation
Answer client questions and help them understand the process of account creation and verification
Update and manage our tracking system (Notion) to ensure accurate and organized information
Join client calls when needed, especially to resolve complex questions or provide additional guidance
Identify potential blockers and escalate them to the appropriate internal teams
Support the Branded Apps team with light operational and administrative tasks
Requirements:
Excellent communication skills and a client-focused mindset
Highly organized, detail-oriented, and proactive
Can work independently after initial training
Feels comfortable guiding clients and explaining processes clearly
Fluent in English (additional languages such as French or Spanish are a plus)
Has a basic understanding of mobile apps (helpful but not required)
Holds a university agreement and is available full-time for 5–6 months
Nice to have:
Additional languages such as French or Spanish
Basic understanding of mobile apps
What we offer:
Hybrid model with remote days to support balance and flexibility
Up to 15 days of remote work from abroad each year
Fully-funded Alan private health coverage
Specially discounted DIR gym membership
Multicultural colleagues, after-work events, team-building & more