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As Branch Manager, you’ll be at the heart of our Aberdeen branch, leading a talented team of sales, drivers, and warehouse experts. You’ll oversee everything from admin and stock to the smooth delivery of products across our vehicles. Your mission? Drive sales, hit profit targets, and uphold our high standards of customer service, all while supporting and developing your team. Your customers will vary from large national contractors to local independents, making your job diverse and rewarding. You’ll lead with energy, foster a positive culture with a focus on safety and customer satisfaction, and ensure your team is motivated and engaged. This is your chance to shine in a role where every day brings new opportunities and challenges!
Job Responsibility:
Developing strong, lasting relationships with customers and suppliers to drive profitable business growth
Building regular, focused communication with your team to exceed customer expectations and add value
Managing the full operation of the branch, ensuring safety standards are met, storage is efficient, and customers have a positive experience
Taking control of sales, margin, and overheads to exceed targets and deliver best-in-class financial performance
Leading a Stay Safe culture, promoting a healthy and positive workplace for all
Empowering and motivating your team to work collaboratively and provide outstanding service to customers
Requirements:
Commercially aware with a solid understanding of business and financial performance
An excellent communicator who can engage with a wide range of people effectively
Able to work independently with minimal supervision while keeping the team engaged
Passionate about delivering exceptional customer service
A proven leader who can inspire, motivate, and develop a high-performing team
Skilled in building relationships with a diverse range of individuals
Experienced in a similar role or as an Assistant Branch Manager
Organised, with the ability to plan, prioritise, and manage both your and your team’s workload
Proficient in IT and comfortable using it for day-to-day tasks
A skilled negotiator, able to secure the best outcomes for the business and customers
Comfortable interpreting basic financial and statistical data for decision-making
What we offer:
Attractive annual salary
Performance-based bonus that rewards your hard work
Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth
Generous contributory pension scheme to secure your future
Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
Wellbeing support to keep you feeling your best
MyPerks discounts at top retailers, restaurants, and more
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