Boutique Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Maldives, Fari Islands

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Boutique Supervisor at The Ritz-Carlton Maldives Fari Islands will manage boutique operations including assisting customers, maintaining merchandise displays, managing inventory, and supervising staff. The role also includes fostering guest relationships, supporting company policies, and exemplifying the Gold Standards of The Ritz-Carlton.

Job Responsibility:

Greet customers when they enter the shop and offer assistance with merchandise
Display merchandise, restock items, and ticket merchandise with price or mark-downs
Follow proper inventory system to conduct and reconcile merchandise inventory
Count and verify merchandise orders upon receipt and document any shortages
Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed
Complete customer purchases, process all payment types, and process returns, refunds, and exchanges
Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified
Follow checklist for opening and closing shop
Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Reach, bend, twist, pull, and stoop
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

Education: High school diploma G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity employer
Access to global team
Empowerment to be creative, thoughtful and compassionate
Training on Gold Standards of The Ritz-Carlton
Inclusive culture valuing unique backgrounds of associates

Additional Information:

Job Posted:
June 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Boutique Supervisor