BOC Specialist 3 Job at M.C. Dean, Inc (Washington, DC)

BOC Specialist 3

M.C. Dean, Inc

Location:
United States , Washington, DC

Category:
IT - Administration

Contract Type:
Not provided

Salary:

36.30 - 45.38 USD / Hour

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Job Description:

BOC Specialist will be primarily responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work order system. In this position, you will be expected to apply adjustments in the Building Automation System in response to tenant calls, work orders, alarms.

Job Responsibility:

Monitoring and operating the Building Automation System
Answering the Service Desk phone and creating work orders in the site work order system
Apply adjustments in the Building Automation System in response to tenant calls, work orders, alarms
Works with call center to log and identify problem areas in the building
Assists other trades in the field in the active troubleshooting of systems
Monitors system for alarms, provides reports and performs triage on system reports and performs triage on system messages
Monitors controlled systems for performance and problems
Backs up application software and checks network integrity of control devices
Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software
Performs function check of all control systems and documents results
Sets up alarms for optimal efficiency and response
Responds to service calls by determining the problem, identifying the cause, and implementing a solution to address the issues
Works with the customer to recommend and adjust a maintenance program for their system
Identifies and implements long term service strategies
Performs all work in accordance with contract documents and applicable company standards
Performs work to meet the required response times and to facilitate others to meet response times
Develops and maintains procedures and check lists for the execution of service calls, system routine maintenance and commissioning tasks to maintain consistency and completeness of the work
Keeps Client/Call center informed of questions, progress, information needs, and discrepancies in system and other issues impacting the operation of the building and comfort of occupants
Initiates follow up action to secure needed responses in a timely manner
Using real time judgement to escalate building issues to the proper entities

Requirements:

High school diploma or GED with at least 8+ years of progressive experience
Vocational school or associate degree in a technical trade preferred
Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information
ability to obtain & maintain HSPD & Secret, preferred HSPD-12 & Secret Active
Three years BAS monitoring and DDC controls experience within the building controls industry
Ability to operate a Windows PC
Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications
Ability to troubleshoot basic communications wiring, control logic wiring and end devices
Knowledge of building mechanical and electrical equipment functions and use, HVAC systems control applications and relevant hardware and software products
Knowledge of commonly used networks and network topologies
Ability to work at a computer terminal with mouse and keyboard for extended periods
Good customer communication skills

Nice to have:

Schneider Controls Certification
Building Automation Certification

What we offer:

A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401k Retirement Plan
Military Reserve pay offset
Paid maternity leave

Additional Information:

Job Posted:
January 10, 2026

Employment Type:

Fulltime

Work Type:

On-site work

M.C. Dean, Inc - All Job Offers

Job Link Share:

BOC Specialist 3

M.C. Dean, Inc

Location:
United States , Washington, DC

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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Job Description:

Job Responsibility:

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Nice to have:

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