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We are looking for a detail-oriented Billing Specialist to join our team in Alpharetta, Georgia. This Contract to permanent position offers an excellent opportunity to contribute to the efficiency of our financial operations while utilizing your expertise in billing systems and processes. The ideal candidate will have strong organizational skills, a proactive approach to solving discrepancies, and the ability to collaborate effectively with clients and team members.
Job Responsibility:
Process invoices with accuracy and timeliness, ensuring adherence to company policies and client requirements
Communicate directly with clients to address billing inquiries, resolve issues, and maintain a positive customer experience
Manage complex billing accounts, identifying discrepancies and working with finance teams to improve billing operations
Perform detailed account reconciliations to identify and resolve any inconsistencies in billing records
Investigate account variances and collaborate with relevant departments to resolve issues effectively
Monitor and analyze billing data using established financial systems and protocols
Provide support to both internal and external clients through effective client management activities
Create and maintain accurate billing records and reports to ensure financial transparency and compliance
Requirements:
Minimum of 3 years of experience in billing or related financial operations
Proficiency in managing various billing functions, including invoicing and collections
Familiarity with computerized billing systems and tools, such as NetSuite
Strong ability to analyze and reconcile billing statements and accounts
Excellent communication skills for client interactions and issue resolution
Attention to detail and organizational skills to manage billing processes efficiently
Ability to work collaboratively with cross-functional teams to streamline operations
What we offer:
medical, vision, dental, and life and disability insurance