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At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond. We are seeking a Billing Operations Analyst to join our Finance team and support the firm’s billing operations across global offices. The Billing Operations Analyst plays a key role in managing client billing arrangements, ensuring compliance with Outside Counsel Guidelines, and maintaining accurate financial records. This role involves close collaboration with the Pricing Team, Partners, and Finance colleagues across EMEA and the US. The Analyst will also utilize Intapp Terms to manage client terms and ensure proper setup of billing requirements.
Job Responsibility:
Use Intapp Terms to review and manage Outside Counsel Guidelines linked to new engagements
Act on notifications from New Business Intake to ensure accurate Client/Matter setup in 3E
Liaise regularly with the Pricing Team regarding rate structures and upcoming changes
Implement and maintain exception rates in Elite/3E aligned with approved client arrangements
Ensure visibility of rates for eBilling clients to the relevant eBilling team for vendor system updates
Close matters in the system and resolve outstanding WIP, A/R, and Trust balances
Add litigation task and activity codes based on Intake notifications
Complete weekly VAT/GST checks for EMEA & Asia as delegated
Process volume discounts and client rebates in accordance with Pricing instructions
Maintain and update system designations, task/activity code lists, and fee alert notifications
Process matter location and currency changes accurately
Build relationships with Secretaries, PAs, and Partners to ensure alignment with billing processes
Requirements:
Experience in legal or professional services billing operations
Strong understanding of Elite/3E and Intapp Terms systems
Excellent attention to detail and accuracy in financial data
Ability to manage multiple tasks and meet deadlines
Strong communication and stakeholder management skills
Knowledge of VAT/GST and international billing practices
Proficiency in Microsoft Excel and financial reporting tools
Experience working with Pricing and Finance teams
Problem-solving mindset and proactive approach to process improvement