CrawlJobs Logo

Billing Lead

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Sacramento

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

This contract to hire position involves overseeing billing and collections operations, ensuring efficiency and accuracy in processes, and managing staff performance.

Job Responsibility:

  • Manage and oversee all billing and collections activities across departments to ensure timely and accurate processing
  • Provide support and solutions for billing-related challenges, including denial trends and short-pay issues
  • Maintain a thorough understanding of team member responsibilities and collaborate with other departments to address billing-related concerns
  • Coordinate backup support for billing and collections staff during absences or high workload periods
  • Ensure billing software is updated with current reimbursement rates, billing codes, and regulatory requirements
  • Facilitate onboarding for new staff by setting up access to insurance and billing systems
  • Conduct performance evaluations for billing and collections team members, offering constructive feedback and development plans
  • Monitor adherence to standard operating procedures and recommend updates for improved accuracy and efficiency
  • Review and approve staff timecards on a weekly basis
  • Prepare and deliver required management and external billing reports, including hospice aggregate caps and cost report data

Requirements:

  • Minimum of 3 years of experience in medical billing and collections, including supervisory roles
  • Expertise in handling medical denials, payer issues, and reimbursement rates
  • Proficiency in using billing software
  • Strong knowledge of Medicare billing and healthcare billing processes
  • Ability to process write-offs and coordinate month-end tasks effectively
  • Familiarity with insurance and billing websites, ensuring proper staff access and use
  • Excellent organizational and time-management skills to oversee multiple tasks and meet deadlines
  • Strong communication and leadership abilities to manage and support a diverse team
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 10, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Billing Lead

Accounts Receivable Lead

We are looking for an Accounts Receivable Lead to join our team to manage the ac...
Location
Location
United States , San Francisco
Salary
Salary:
126000.00 - 148000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of AR, Billing, or Collections experience in a tech-enabled or services environment
  • 2–3 years in a lead or manager capacity
  • Proven track record in process design, automation, or systems improvements (NetSuite, Oracle, or Salesforce)
  • Strong analytical mindset with experience reporting on DSO, cash flow forecasting, and aging analysis
  • Deep familiarity with subscription, usage-based models
  • Experience supporting monthly close cycles, reconciliations, and SOX/internal controls
  • Proficiency in Excel
  • bonus if you know SQL, Alteryx, or have worked with JIRA/ticketing tools
  • Clear, empathetic communicator who thrives in cross-functional, global teams
  • BA/BS in Accounting, Finance, or similar field preferred
Job Responsibility
Job Responsibility
  • Lead the monthly AR close process: sub-ledger to GL tie-outs, provision for doubtful accounts, aging analysis, and flux explanations
  • Collaborate with Revenue Accounting and Data teams to ensure accurate tieouts between A/R, cash, and deferred revenue
  • Resolve complex merchant/customer disputes and reduce stale balances through proactive collections and process improvements
  • Establish and maintain disputes resolution in Stripe or other Payment Service Providers
  • Build and mentor a high-performing AR team, supporting Shared Services or BPO partners with training, SOPs, and knowledge-sharing
  • Publish AR KPIs and dashboards: DSO, aging buckets, unapplied cash, and forecast accuracy
  • Design and implement scalable automation and process improvements using tools like Excel, SQL, NetSuite, or Oracle
  • Partner cross-functionally with Billing, Sales Ops, Finance, and Product to support business expansion and new monetization models
  • Support audits and provide audit-ready documentation and controls
  • Continue to develop and implement policies and procedures to scale with the business
What we offer
What we offer
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend
  • Fulltime
Read More
Arrow Right

Accounts Receivable Team Lead

The Accounts Receivable Team Lead is responsible for overseeing high volume, mul...
Location
Location
United States , Mesa
Salary
Salary:
Not provided
riseservicesinc.org Logo
RISE Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent (a degree in accounting or related field preferred
  • equivalent work experience may be considered)
  • At least 3 years experience in billing and collections, preferably in a high-volume, multi-contract environment
  • Ability to logically and efficiently analyze issues and address multiple priorities in a professional manner
  • Experience developing policies and procedures for accounts receivable operations
  • High standard of integrity
  • Demonstrate excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skills, patience and perseverance
  • Excellent knowledge of Microsoft Excel and Word as well as E-mail experience
Job Responsibility
Job Responsibility
  • Organize and supervise the processing of multi-state receivables and collections related to medical and Medicare billings
  • Assist the AR team in developing proactive processes for effective and efficient resolution
  • Promote a high level of customer service/satisfaction (both internally and externally)
  • Assist in identifying key performance indicators for AR and ensure accurate tracking of these indicators
  • Facilitate communication and training in the AR department
  • Ensure the team’s accurate processing of data by providing billing guidelines with documentation and training
  • Train, mentor, and provide guidance to accounts receivable team members, ensuring alignment with company policies and best practices
  • Openly communicate expectations, monitor and evaluate individual and team performance, provide feedback and/or disciplinary action
  • Provide team members performance evaluations
  • Attend and participate in financial operation staff meetings and/or other company meetings as requested
What we offer
What we offer
  • medical, dental and vision coverage
  • generous paid time off
  • incentive bonuses to those who qualify
  • Fulltime
Read More
Arrow Right

Billing Team Lead

As the Billing Team Lead, you will help improve Dialpad’s contract reviews and b...
Location
Location
United States , San Ramon
Salary
Salary:
87550.00 - 110725.00 USD / Year
dialpad.com Logo
Dialpad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in finance, accounting, or a related field
  • 5+ years of experience in order management, billing operations, and process improvement
  • Proficient with NetSuite and billing software (SuiteBilling) and CRM tools (Salesforce), with a demonstrated ability to implement and optimize new systems
  • Excellent communication skills, with the ability to collaborate cross-functionally and resolve customer issues efficiently
  • A good command of GSuite and Microsoft Excel skills
  • Strong analytical skills, attention to detail, exceptional organization and time management skills, and the ability to work autonomously
Job Responsibility
Job Responsibility
  • Support the Senior Manager, Billing and Order Management, in overseeing the billing operation, including the contract/sales order review process, ensuring subscriptions are set up accurately in NetSuite for timely and accurate billing for all customers, including new bookings, renewals, usage-based billing, and ad-hoc charges
  • Collaborate with the Deal Desk, Orders, Sales, FP&A, IT, and Customer Success teams to streamline Order-to-Cash (OTC) processes, improve operational efficiency, and resolve cross-functional issues
  • Analyze and evaluate existing contract review processes under the guidance of the Senior Manager to identify areas for improvement, streamline workflows, and implement best practices for SOX controls
  • Perform reconciliation for AR-related general ledger accounts to ensure data integrity against supporting documents and resolve any discrepancies
  • Develop a deep understanding of the proprietary billing system (CSR) and identify process gaps between CSR and NetSuite to prevent billing discrepancies
  • Conduct monthly billing flux analysis to identify and explain significant fluctuations compared to prior periods and ensure billing completeness
  • Support and streamline the end-to-end billing cycle to ensure 100% adherence to month-end closing schedules, consistently meeting or exceeding corporate financial reporting deadlines
  • Review SFDC Closed Won report on a weekly basis to ensure billing is captured and recorded on time
  • Lead the pre-invoice lifecycle by meticulously auditing client contracts and investigating billing discrepancies to ensure invoices are accurate, compliant, and fully reconciled before distribution
  • Maintain a strong understanding of SaaS billing models, including subscription, usage-based, and hybrid models
What we offer
What we offer
  • Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
  • We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
  • Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success
  • Fulltime
Read More
Arrow Right

Billing and Collections Manager

We are seeking a highly skilled and experienced Billing and Collections Manager ...
Location
Location
Salary
Salary:
80000.00 - 96000.00 USD / Year
mytennislessons.com Logo
MyTennisLessons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated ability to lead, motivate, and manage teams, including coaching, mentoring, and performance management
  • Strong understanding of accounting and billing principles and practices
  • Experience building or significantly improving collections workflows, policies, or operating models
  • Detail oriented and highly organized
  • Exceptional critical thinking skills
  • Exceptional written and verbal communication skills
  • Collaborative and team-oriented, capable of working across cross-functional teams and fostering positive working relationships
  • Salesforce and NetSuite experience required
  • Intermediate knowledge of Microsoft Excel and/or Google Sheets
  • 5 years of billing and collections experience
Job Responsibility
Job Responsibility
  • Develop and implement strategic billing plans aligned with the company's financial objectives
  • Utilize advanced knowledge of NetSuite to enhance billing processes, streamline workflows, and integrate billing functions with other financial systems
  • Evaluate current billing processes and identify opportunities for improvement, automation, and increased accuracy
  • Identify recurring issues resulting in refund requests and escalate to the appropriate teams to resolve the root cause and reduce friction with our merchants
  • Design, implement, and scale an internal collections program, including policies, workflows, and performance metrics
  • Ensure compliance with financial regulations, company policies, and industry standards in all billing and collection practices
  • Lead and mentor a high-performing billing team, providing guidance and support to ensure optimal performance
  • Set clear goals and performance expectations aligned with departmental objectives
  • Provide regular coaching, feedback, and professional development opportunities to build team capability
  • Oversee workload allocation, ensuring balanced capacity, productivity, and service quality
What we offer
What we offer
  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
Read More
Arrow Right

Billing Assistant

We have an exciting opportunity for 3 highly experienced legal Billers to join o...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
Not provided
dacbeachcroft.com Logo
DAC Beachcroft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly experienced legal Biller in a high volume, fast paced environment
  • Excellent attention to detail and commitment to “right first time” billing
  • Professional, self-motivated, positive with a strong ability to work under pressure
  • Strong interpersonal skills with the confidence to liaise with senior stakeholders
  • Experience in working with Elite 3E, Paperless, Excel (pivot tables, VLOOKUP)
Job Responsibility
Job Responsibility
  • Take responsibility for high-volume billing across multiple service lines and clients, within agreed SLAs
  • Ensure accurate data management, including updating and amending matter details for correct billing
  • Prepare detailed Excel bordereaux bill schedules and accompanying documentation
  • Liaise with Partners and Lawyers to resolve billing queries promptly and professionally
  • Review, investigate, resolve and update billing guides leading to billing errors to ensure the team is compliant incl. VAT rules and billing templates
  • Contribute to team success by supporting colleagues and sharing best practice
  • Train and support colleagues whilst considering, suggesting and sharing best practices
What we offer
What we offer
  • High levels of flexibility and a great work life balance
  • A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
  • Opportunities for growth and progression including professional funding
  • In person and remote social events
  • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
  • Fulltime
Read More
Arrow Right

Billing Assistant

We have an exciting opportunity for 3 highly experienced legal Billers to join o...
Location
Location
United Kingdom , Newport
Salary
Salary:
Not provided
dacbeachcroft.com Logo
DAC Beachcroft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly experienced legal Biller in a high volume, fast paced environment
  • Excellent attention to detail and commitment to “right first time” billing
  • Professional, self-motivated, positive with a strong ability to work under pressure
  • Strong interpersonal skills with the confidence to liaise with senior stakeholders
  • Experience in working with Elite 3E, Paperless, Excel (pivot tables, VLOOKUP)
Job Responsibility
Job Responsibility
  • Take responsibility for high-volume billing across multiple service lines and clients, within agreed SLAs
  • Ensure accurate data management, including updating and amending matter details for correct billing
  • Prepare detailed Excel bordereaux bill schedules and accompanying documentation
  • Liaise with Partners and Lawyers to resolve billing queries promptly and professionally
  • Review, investigate, resolve and update billing guides leading to billing errors to ensure the team is compliant incl. VAT rules and billing templates
  • Contribute to team success by supporting colleagues and sharing best practice
  • Train and support colleagues whilst considering, suggesting and sharing best practices
What we offer
What we offer
  • High levels of flexibility and a great work life balance
  • A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
  • Opportunities for growth and progression including professional funding
  • In person and remote social events
  • Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
  • Fulltime
Read More
Arrow Right

Manager, Software Engineering - Billing

Figma is growing our team of passionate creatives and builders on a mission to m...
Location
Location
United States , San Francisco; New York
Salary
Salary:
250000.00 - 350000.00 USD / Year
figma.com Logo
Figma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience hiring and leading teams as an engineering manager
  • Ability to think strategically about engineering and product roadmaps, on both short and longer term time horizons
  • Demonstrates rigorous thinking and effective decision-making in cross-functional environments
  • Experience with billing, SaaS monetization and/or payments infrastructure
Job Responsibility
Job Responsibility
  • Partner with Product and Design to build and execute a long-term roadmap that delivers a world-class user experience
  • Work closely with cross-functional partners and engineering teams to creatively solve complex problems
  • Hire, manage, support, and develop a team of engineers, including staff level engineers
  • Establish trust within and across teams by creating accountability and a positive work environment in partnership with other organizational leaders
  • Grow your career within an engaged and creative engineering community
  • Figma is committed to building an inclusive and diverse team and culture. We expect all of our leaders to help drive these initiatives through hiring, community events, and cross-functional programs across Figma
What we offer
What we offer
  • equity
  • health, dental & vision
  • retirement with company contribution
  • parental leave & reproductive or family planning support
  • mental health & wellness benefits
  • generous PTO
  • company recharge days
  • a learning & development stipend
  • a work from home stipend
  • cell phone reimbursement
  • Fulltime
Read More
Arrow Right

Billing lead lob

Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • MBA preferred
  • 8-12 years finance operations or billing management experience
  • at least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
  • Deep knowledge of billing processes, pricing models (fixed-fee, variable, basis points, T&E, complex), and contract terms
  • Strong stakeholder management and client relationship skills
  • Experience managing operations in multi-currency, multi-jurisdictional environment preferred
  • SAP4HANA knowledge preferred
  • Proven track record of operational performance management (SLA compliance, quality improvement, cost efficiency)
  • Financial services or professional services industry experience strongly preferred
Job Responsibility
Job Responsibility
  • Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction
  • Serve as primary operational interface between BMT and LoB Leadership, managing billing execution, escalations, and continuous improvement for central billed invoices
  • Own end-to-end billing performance for a LoB: SLA compliance, error rate, client satisfaction
  • Supervise team leads and billing specialists ensuring workload balance, quality standards, and productivity targets
  • Manage daily/weekly operational planning: workload allocation, quarter-end smoothing, absence coverage
  • Conduct weekly team meetings and monthly performance reviews
  • Escalate operational issues if unresolved at team level
  • Serve as primary operational contact for LoB Leaders on billing matters
  • Attend monthly LoB leadership meetings to review billing performance, escalations, process improvements
  • Coordinate with LoB operations teams on data submission quality, timing, and exception handling
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right