CrawlJobs Logo

Billing lead lob

alterdomus.com Logo

Alter Domus

Location Icon

Location:
India , Hyderabad

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction. Serve as primary operational interface between BMT and LoB Leadership, managing billing execution, escalations, and continuous improvement for central billed invoices.

Job Responsibility:

  • Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction
  • Serve as primary operational interface between BMT and LoB Leadership, managing billing execution, escalations, and continuous improvement for central billed invoices
  • Own end-to-end billing performance for a LoB: SLA compliance, error rate, client satisfaction
  • Supervise team leads and billing specialists ensuring workload balance, quality standards, and productivity targets
  • Manage daily/weekly operational planning: workload allocation, quarter-end smoothing, absence coverage
  • Conduct weekly team meetings and monthly performance reviews
  • Escalate operational issues if unresolved at team level
  • Serve as primary operational contact for LoB Leaders on billing matters
  • Attend monthly LoB leadership meetings to review billing performance, escalations, process improvements
  • Coordinate with LoB operations teams on data submission quality, timing, and exception handling
  • Partner with LoB commercial teams on pricing changes, contract amendments, client-specific requirements
  • Manage LoB SME secondment: onboarding, knowledge transfer planning, performance feedback, return transition
  • Oversee client escalations (pricing disputes, contract interpretation, service delivery issues)
  • Coordinate with LoB Leaders on client-facing escalations requiring commercial judgment
  • Coordinate approval of complex pricing exceptions and high-value invoice adjustments
  • Maintain escalation log and trend analysis
  • report monthly to Group Treasurer and LoB Leaders
  • Ensure client satisfaction maintained during BMT transition
  • Identify LoB-specific process improvement opportunities based on error root causes, cycle time bottlenecks
  • Partner with QA Manager on LoB-specific quality initiatives and training needs
  • Lead lessons-learned reviews post-quarter-end and post-wave stabilization
  • Contribute LoB-specific insights to Wave 2/3 design refinements
  • Prepare weekly operational reports for BMT Head (volume, SLA, errors, escalations)
  • Prepare monthly LoB-specific dashboards for LoB Leaders (performance vs. targets, trends, issues)
  • Participate in Steering Committee meetings representing APAC & DCM operational status
  • Support Stage-Gate reviews with evidence-based performance data

Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • MBA preferred
  • 8-12 years finance operations or billing management experience
  • at least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
  • Deep knowledge of billing processes, pricing models (fixed-fee, variable, basis points, T&E, complex), and contract terms
  • Strong stakeholder management and client relationship skills
  • Experience managing operations in multi-currency, multi-jurisdictional environment preferred
  • SAP4HANA knowledge preferred
  • Proven track record of operational performance management (SLA compliance, quality improvement, cost efficiency)
  • Financial services or professional services industry experience strongly preferred
What we offer:
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

Additional Information:

Job Posted:
January 03, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Billing lead lob

Billing Senior Manager

Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • MBA preferred
  • 8-12 years finance operations or billing management experience
  • At least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
  • Deep knowledge of billing processes, pricing models (fixed-fee, variable, basis points, T&E, complex), and contract terms
  • Strong stakeholder management and client relationship skills
  • Experience managing operations in multi-currency, multi-jurisdictional environment preferred
  • SAP4HANA knowledge preferred
  • Proven track record of operational performance management (SLA compliance, quality improvement, cost efficiency)
  • Financial services or professional services industry experience strongly preferred
Job Responsibility
Job Responsibility
  • Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction
  • Serve as primary operational interface between BMT and LoB Leadership
  • Manage billing execution, escalations, and continuous improvement for central billed invoices
  • Operational Leadership (40%): Own end-to-end billing performance for a LoB
  • Supervise team leads and billing specialists
  • Manage daily/weekly operational planning
  • Conduct weekly team meetings and monthly performance reviews
  • Escalate operational issues
  • LoB Stakeholder Management (25%): Serve as primary operational contact for LoB Leaders
  • Attend monthly LoB leadership meetings
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right

Billing Officer

Process client invoices accurately and efficiently across defined Lines of Busin...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience)
  • 2-4 years billing, accounts receivable, or finance operations experience
  • Strong understanding of invoicing processes, pricing models, and contract terms
  • SAP FI/AR experience preferred
  • High attention to detail and accuracy
Job Responsibility
Job Responsibility
  • Process client invoices accurately and efficiently across defined Lines of Business (LoB) ensuring compliance with contractual terms, pricing models, and quality standards
  • Deliver timely invoices supporting revenue recognition and client satisfaction
  • Generate invoices in SAP based on billing data submitted by LoB operations teams
  • Validate data completeness and accuracy before invoice creation (client info, pricing, quantities, dates)
  • Apply appropriate pricing models (fixed-fee, variable, basis points, T&E, complex) per contract terms
  • Process monthly, quarterly, half-yearly, and annual billing cycles per schedule
  • Handle advance and arrears billing according to contract terms
  • Ensure invoice delivery within cycle time SLA
  • Perform self-review checks before invoice finalization (pricing accuracy, tax compliance, formatting)
  • Adhere to billing SOPs and quality standards
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right

Billing Manager

Supervise and coach a team of billing senior officers ensuring timely, accurate ...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, Business Administration, or related field
  • 5-7 years billing or finance operations experience
  • 2-3 years supervisory or team lead experience (managing 5+ people)
  • Deep technical knowledge of billing processes, pricing models, and SAP
  • Strong people management and coaching skills
Job Responsibility
Job Responsibility
  • Supervise and coach a team of billing senior officers ensuring timely, accurate invoice processing while maintaining quality standards and operational efficiency
  • Act as first-line escalation point and performance manager, fostering team development and collaboration
  • Team Leadership & Supervision: Supervise 6-8 billing specialists with daily work allocation and prioritization
  • Hold daily stand-ups (15 min) reviewing workload, blockers, and priorities
  • Monitor individual and team productivity, quality, and cycle time metrics
  • Provide real-time coaching and guidance on complex invoices or process questions
  • Foster collaborative team culture with knowledge sharing and peer support
  • Performance Management: Set individual performance goals aligned with BMT objectives
  • Deliver mid-year and annual performance reviews with development feedback
  • Quality Review & Escalation Handling: Conduct first-line quality review on sampled invoices before delivery
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right

Program Delivery Manager

We are seeking an experienced and driven Program Delivery Manager for our Billin...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business, Finance, Operations, or related field
  • 4-6 years project management, business analysis, or operations excellence experience
  • PMP, Agile, or Lean Six Sigma certification preferred
  • Strong organizational and coordination skills
  • Analytical mindset with change management awareness
Job Responsibility
Job Responsibility
  • Coordinate program execution across all waves ensuring on-time, on-budget delivery with risk mitigation
  • Track milestones, manage dependencies, facilitate stage-gate reviews, and provide transparent reporting to executive stakeholders
  • Manage external PMO support
  • Maintain integrated program plan tracking all wave activities, milestones, and dependencies
  • Monitor progress against baseline timeline
  • Update weekly status reports
  • Coordinate cross-wave dependencies
  • Manage program budget tracking actual spend vs. approved investment
  • Maintain RAID log (Risks, Assumptions, Issues, Dependencies)
  • Facilitate weekly risk review sessions
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location
Read More
Arrow Right
New

Bilingual Customer Service Representative

We are looking for a Bilingual Customer Service Representative to join our clien...
Location
Location
Canada , Montréal
Salary
Salary:
21.42 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 07, 2026
Flip Icon
Requirements
Requirements
  • 3 years of experience supporting insurance programs
  • Fluency in French and English (oral and written)
  • Proficiency in Microsoft Office suite applications
  • Excellent communication skills, empathy, and proven ability to listen and serve
  • College diploma preferred, high school diploma required
Job Responsibility
Job Responsibility
  • Promptly and professionally answer incoming calls, chats, and inquiries
  • Develop product knowledge and effectively convey information to clients
  • Demonstrate active listening, clarify information, and de-escalate situations
  • Document customer inquiries and solutions
  • Maintain established performance levels
  • Understand and resolve compliance issues
  • Support teamwork
  • Effectively identify and respond to customer needs, providing solutions and alternatives
What we offer
What we offer
  • Work from home
Read More
Arrow Right
New

Truck driver

Randstad Transport is looking for English speaking truck drivers in the Netherla...
Location
Location
Netherlands , 's-Hertogenbosch
Salary
Salary:
17.58 - 21.01 EUR / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
June 29, 2026
Flip Icon
Requirements
Requirements
  • CE-driving licence with valid Code 95
  • Digital tachograph card
  • Experience driving a trailer
  • Live in the Netherlands
  • Available during weekends
  • Flexible
  • Stress resistant
  • Representative
  • Physically fit
Job Responsibility
Job Responsibility
  • Distribution to supermarkets
  • Postal service
  • Driving between DC’s throughout the Netherlands
  • Work during the day and nighttime
  • Be available for work at least 2 out of 4 Saturdays
  • Drive on highways and in busy city centers
What we offer
What we offer
  • Travel allowance
  • Modern and well maintained truck
  • 25 holidays per year
  • Holiday allowance (8,33% of gross pay)
  • Personal assistance with work and career
  • Punctual and correct payment of salary and allowances
Read More
Arrow Right
New

Office admin/executive assistant- future opportunities

JOIN OUR TALENT POOL OF ADMINISTRATIVE PROFESSIONALS. Do you have experience as ...
Location
Location
Canada , Mississauga
Salary
Salary:
55000.00 - 90000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
April 06, 2026
Flip Icon
Requirements
Requirements
  • 2 + years of administrative experience
  • Excellent communication, written and verbal
  • Proficient in Microsoft Office/Excel
Job Responsibility
Job Responsibility
  • Manage telephone system and handle all incoming and outgoing calls and emails
  • Act as the first point of contact for external clients and internal departments
  • Calendar management and scheduling
  • Appointment booking
  • Handle travel arrangements and intenerates
  • Meeting preparation
  • Recording meeting minutes
  • Invoicing and expense reports
  • Database management (electronic and paper)
  • Data entry
What we offer
What we offer
  • Hear about new employment opportunities (contract, temporary and permanent)
  • Chat with recruiters who can connect you top employers
  • Gain market insight
  • Tips on how to leverage your skills in the current market
  • Fulltime
Read More
Arrow Right
New

Administrative Coordinator

We are looking for an Administrative Coordinator to work for a National transpor...
Location
Location
Canada , Winnipeg
Salary
Salary:
18.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
April 08, 2026
Flip Icon
Requirements
Requirements
  • 1-2 years of experience in a customer service or administration position
  • Good English communication skills, both written and verbal
  • Computer skills – MS products and to ability to learn new software's with ease
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills and to ability to work in fast paced environments
Job Responsibility
Job Responsibility
  • Receive Drivers at the window
  • Assist drivers with preliminary paperwork information such a bill of lading, trip envelopes and border crossing procedures
  • Greet and verify Drivers documents during picks up
  • Track and update system information on shipments for agent delivery
  • Audit rates to ensure billing is accurately invoiced
  • Extract various report and validate information for accuracy
What we offer
What we offer
  • Weekly pay
  • 3 days off
  • Beautiful dynamic working environment
  • Diversity of tasks
  • Fulltime
Read More
Arrow Right