Bilingual Patient Success Associate Job at Luna

New

Bilingual Patient Success Associate

Join Luna’s Patient Success Team and help deliver exceptional care experiences t...

Location

United States

Salary:

17.00 USD / Hour

Luna

Expiration Date

Until further notice

Requirements

Fluency in English and Spanish (required)
High school diploma or equivalent
0–1 year of experience in customer service, healthcare, or administrative roles (healthcare experience preferred)
Excellent written and verbal communication skills
Strong attention to detail and organizational ability
Comfort working in a fast-paced, metrics-driven remote environment
Previous experience with high volume call handling
Empathetic, reliable, and team-oriented mindset
Availability to work part-time, consistently within assigned hours

Job Responsibility

Provide bilingual patient support (English/Spanish) for scheduling, reschedules, and cancellations
Process medical record requests accurately and efficiently
Manage care plan adjustments, including transfers or patient loss coordination
Navigate multiple systems to update records and communication preferences
Collaborate with therapists and internal teams to resolve patient escalations
Deliver clear, empathetic communication and excellent service
Use ticketing tools to escalate complex issues appropriately
Maintain compliance, accuracy, and detailed documentation in all interactions

What we offer

Part time hours - Work a consistent, fixed schedule
A fun collaborative and supportive work environment with a fast-growing, innovative company
Realistic growth opportunities

Parttime

Bilingual Medical Assistant

Bilingual Medical Assistant position at Atrium Health Women's Care Piedmont OB/G...

Location

United States , Charlotte

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited Medical Assistant program or structured military training per DD214
Current American Heart Association (AHA) BLS certification required
Successful completion of Atrium Health’s competency assessment
Recognized or certified as a CMA or RMA by a National Organization (e.g., AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, NRMA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice
Excellent communication and interpersonal skills
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Administers medications and vaccines safely
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
May assist with training and onboarding of other teammates
May serve as a role champion or on a committee

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Sign-on Bonus (based on eligibility)
Premium pay such as shift, on call, and more
Opportunity for annual increases based on performance

Fulltime

Care Team Supervisor

At Elara Caring, we believe the best care happens at home—where people feel most...

Location

United States , Paterson

Salary:

Not provided

Elara Caring

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Associate’s or Bachelor’s degree preferred
Experience working with elderly or disabled populations preferred
Five (5) years of experience in a fast-paced office or healthcare environment preferred
Working knowledge of Medicare/Medicaid and home care operations preferred
Strong computer proficiency and documentation skills
Excellent organizational and multitasking abilities
Professional verbal and written communication skills
Strong leadership, coaching, and motivational skills
Ability to thrive in a fast-paced, high-volume environment

Job Responsibility

Coordinate and schedule personal care services, including coverage for planned and unplanned absences
Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
Review and manage service authorizations and contract-specific requirements
Monitor reports to ensure accuracy in billing, payroll, utilization, and service delivery
Support branch growth initiatives and operational planning efforts
Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
Provide guidance, coaching, and support to caregivers to promote performance and engagement
Ensure caregiver compliance with required trainings, certifications, health assessments, and in-services
Conduct caregiver orientations as required
Collaborate with payroll and timekeeping teams

What we offer

A collaborative and supportive work environment
A meaningful opportunity to positively impact lives every day
Competitive compensation packages
Tuition reimbursement for full-time employees
Free continuing education opportunities for all team members
Clear paths for career growth and advancement
Comprehensive medical, dental, and vision insurance
401(K) with employer match
Generous paid time off, including holidays and family/pet bereavement
Pet insurance for your furry family members

Fulltime

New

Pharmacy Program Team Lead

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada , Barrie

Salary:

60800.00 - 93610.00 CAD / Year

Cencora

Expiration Date

February 28, 2026

Requirements

Strong preference to have Professional Certificate of Registration with Provincial College of Pharmacy and two (2) years related experience
Minimum two (2) years Specialty Pharmacy experience
Excellent knowledge of pharmacy operations
Knowledge of pharmaceutical industry an asset
Previous supervisory or management experience an asset
Strong proficiency in Kroll and adjudication practices
Excellent knowledge of Public , and private TP payers' policies
Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint)
Bilingualism, French/English is an asset
Working knowledge of ABSG Programs an asset

Job Responsibility

Coordinate prescription workflow and related activities to meet daily deadlines
Ensure workload is shared equitably among associates, including those in other teams
Coach and mentor their team members
Actively contribute to the successful on-boarding of new hires and cross-training of existing associates
Collaborate with other pharmacy associates to achieve desired results
Ensure team monitors outgoing shipments to ensure delivery occurred within desired time frame
Consult regularly with Pharmacy Manager, Pharmacists and other pharmacy program management
Resolve or escalate operational and customer issues through a solution-based approach
Maintain comprehensive knowledge of, and documentation on, the drugs/programs assigned to their team
Maintain working knowledge of the drugs/programs assigned to other teams

What we offer

medical
dental
vision care
comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

!

New

Pharmacy Program Team Lead

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada , Edmonton

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

Strong preference to have Professional Certificate of Registration with Provincial College of Pharmacy and two (2) years related experience
Minimum two (2) years Specialty Pharmacy experience
Excellent knowledge of pharmacy operations
Knowledge of pharmaceutical industry an asset
Previous supervisory or management experience an asset
Strong proficiency in Kroll and adjudication practices
Excellent knowledge of Public, and private TP payers' policies
Proficiency in Microsoft applications (Outlook, Word, Excel, PowerPoint)
Bilingualism, French/English is an asset
Working knowledge of ABSG Programs an asset

Job Responsibility

Coordinate prescription workflow and related activities to meet daily deadlines
Ensure workload is shared equitably among associates, including those in other teams
Coach and mentor their team members
Actively contribute to the successful on-boarding of new hires and cross-training of existing associates
Collaborate with other pharmacy associates to achieve desired results
Ensure team monitors outgoing shipments to ensure delivery occurred within desired time frame
Consult regularly with Pharmacy Manager, Pharmacists and other pharmacy program management
Resolve or escalate operational and customer issues through a solution-based approach
Maintain comprehensive knowledge of, and documentation on, the drugs/programs assigned to their team
Maintain working knowledge of the drugs/programs assigned to other teams

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

New

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.
A minimum of one (1) year experience in customer service
Ability to multitask
Attention to detail
Strong Problem solving skills
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills

Job Responsibility

The management of the assigned projects and/or cases.
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support.
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals.
Document each activity in program specific database.
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager.
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships.
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences.
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

New

Caseworker

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

41800.00 - 64350.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education
A minimum of one (1) year experience in customer service
Ability to multitask
Attention to detail
Strong Problem solving skills
Working knowledge of Word, Excel and Outlook
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills

Job Responsibility

The management of the assigned projects and/or cases
Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals
Document each activity in program specific database
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Certified Occupational Therapy Assistant Inpatient

Dynamic inpatient, acute care opportunity at New Mexico’s only Level 1 trauma ce...

Location

United States , Albuquerque

Salary:

26.22 - 39.33 USD / Hour

UNM Hospitals

Expiration Date

Until further notice

Requirements

Associate Degree in Related Discipline
No minimum experience required
CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
COTA or w/in 3 months of position (must have temp license)
Certified Occupational Therapy Assistant (nonessential)
Bilingual English/Keres, Tewa, Tiwa, Towa, Zuni, or Navajo (nonessential)
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people
Med Haz: Mod exposure to chemicals/dangerous equip/materials
Tuberculosis testing is completed upon hire and additionally as required

Job Responsibility

Provide and/or assist in the provision of rehabilitative and developmental therapy and support services for ambulatory and/or inpatient clients
Facilitate the learning of skills and functions essential to regaining physical or mental capabilities or successfully adjusting to physical and/or mental disabilities
Ensure adherence to Hospitals and departmental policies and procedures
Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups
Follow patient safety-related policies, procedures and protocols
Administer patient treatment activities as directed by the supervising therapist
Assist in planning, organizing, and conducting occupational therapy programs under the direct guidance of a registered Occupational Therapist
Treat and/or assist in treatment, advisement, and education of patients and families
Fabricate and fit splints, braces, and other adaptive devices and trains patients on use
Monitor patient progress throughout treatment

What we offer

Sign-On Bonus Available
Relocation Assistance Available
Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials
Educational opportunities
Strong mentorship program for new grads

Fulltime

Bilingual Patient Success Associate

Luna

Location:
United States

Category:
Customer Service

Contract Type:
Not provided

Salary:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Job Posted:February 18, 2026

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