Bilingual Patient Onboarding Associate Job at Luna

Bilingual Patient Onboarding Associate

Location

United States

Salary:

Not provided

Luna

Expiration Date

Until further notice

Requirements

Fully fluent in both English and Spanish (speaking, reading, and writing) and able to confidently assist patients in both languages by phone and in writing
At least 6 months experience in a healthcare, medical billing, or patient-facing customer service role (such as a doctor’s office, therapy clinic, hospital, or medical call center)
Able to commit to two weeks full time training for the first three weeks (6 hours per day, Monday to Friday)
Currently living in the US and able to work in the US without restriction

Parttime

Patient Access Associate

The incumbent will be responsible for coordinating patient flow, timely processi...

Location

United States , Miami Beach

Salary:

Not provided

Baptist Health

Expiration Date

Until further notice

Requirements

High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required
Complete and pass the Patient Access training course
Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills
Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills
Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines
Bilingual English, Spanish/Creole
Minimum Required Experience: less than 1 year

Job Responsibility

Coordinating patient flow
Timely processing
Maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns
Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations
Assist in supporting go lives and different departmental initiatives, including onboarding and training team members
Participate in departmental committees/champion opportunities
Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members

What we offer

Sign-On Bonus: Up to $1,000

Fulltime

New

Personal Care Specialist

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

48500.00 - 74690.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Bilingualism (English/French) is an asset (requirement for province of Quebec)
Experience in a customer service setting
Exceptional customer service skills and phone etiquette
Detail and result oriented
Strong analytical and organizational skills
Excellent time management skills & sense of urgency
Ability to collaborate effectively with program associates
Ability to work autonomously in a remote setting
Ability to manage multiple tasks and priorities at once
Ability to communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces

Job Responsibility

Key point of contact for patients
Contact patients to gather information and educate patients on program services
Be a reimbursement expert in his/her assigned caseload territory
Educates the patient on program services, including but not limited to injection training, pharmacy options, and reimbursement support
Ensure coordination of patient services in a timely manner resulting in a rapid and continuous access to therapy
Works collaboratively with other team members in various roles to coordinate the patient journey and ensure patient onboarding
Manage all aspects of coverage to maximize and maintain prescription drug coverage
Regularly interacts with insurance companies, pharmacies, and other healthcare professionals to provide optimal reimbursement support
Coordination of prescriptions (initial and renewal)
Adverse Event reporting

What we offer

Medical
Dental
Vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave

Fulltime

Bilingual Medical Assistant

Bilingual Medical Assistant position at Atrium Health Women's Care Piedmont OB/G...

Location

United States , Charlotte

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited Medical Assistant program or structured military training per DD214
Current American Heart Association (AHA) BLS certification required
Successful completion of Atrium Health’s competency assessment
Recognized or certified as a CMA or RMA by a National Organization (e.g., AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, NRMA)
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice
Excellent communication and interpersonal skills
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems
Demonstrates customer service skills that support a positive patient experience

Job Responsibility

Adheres to Medical Assistant scope of practice
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking
Administers medications and vaccines safely
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately
May assist with training and onboarding of other teammates
May serve as a role champion or on a committee

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Sign-on Bonus (based on eligibility)
Premium pay such as shift, on call, and more
Opportunity for annual increases based on performance

Fulltime

Bilingual Medical Assistant

Full-time Bilingual Medical Assistant position at Atrium Health Women's Care Pie...

Location

United States , Charlotte

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Completion of an accredited Medical Assistant program or structured military training per DD214
Current American Heart Association (AHA) BLS certification required
Recognized or certified as a CMA or RMA by a National Organization
Two years of experience in a clinical practice setting as a Medical Assistant
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice
Excellent communication and interpersonal skills
Proficient computer skills
Demonstrates customer service skills
Must meet physical requirements (sitting, standing, walking, lifting, etc.)

Job Responsibility

Adheres to Medical Assistant scope of practice
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history
Assists provider with or performs procedures as ordered
Performs lab related duties such as venipuncture, specimen collection
Administers medications and vaccines safely
Performs other duties as assigned such as medication refills, insurance authorizations
Demonstrates effective and timely communication, teamwork, and appropriate escalation
Maintains a clean work environment
May assist with training and onboarding of other teammates
May serve as a role champion or on a committee

What we offer

Sign-on Bonus eligible
Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
Flexible Spending Accounts
Family benefits (adoption assistance, paid parental leave)
Defined contribution retirement plans with employer match
Educational Assistance Program

Fulltime

New

Business Area Manager

Our team members are at the heart of everything we do. At Cencora, we are united...

Location

Canada

Salary:

Not provided

Cencora

Expiration Date

Until further notice

Requirements

BScN/equivalent or working towards the degree
Registration with the College of Nurses in the province of employment is required
CVAA certification an asset
BCLS/CPR required and ACLS (optional/as required)
Minimum 5 - 7 years nursing experience
Minimum 2 - 5 years of management experience or working with a remote team or related experience in managing and guiding people an asset
Experience in nurse training & education
Experience working with the biotechnical/pharmaceutical industry an asset
Availability and willingness to travel as per business need a must
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

Job Responsibility

Manages a remote team of Field Nurses within assigned geographical territory
Achieves Key Performance Indicators for clinic and nursing operations, including budget and expense controls
Monitors demand for clinic and nursing services to ensure adequate resource availability
Maintains a high level of excellence through audits of clinics and nursing
Manages clinic growth opportunities including site identification and establishing new clinic sites
Reviews reports as it relates to field nurse staff training and ensure that their nurses are compliant
Continuously reviewing and managing the availability of your staff
Collaboration with Scheduling Associates to ensure efficient appointment scheduling
Responsible for being available to cover any emergency excursions, sick/emergency calls and or clinical questions
Communicates and implements all program and departmental policies and protocols

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

New

Search Architect

We're building intelligent product search that understands intent, learns from b...

Location

United States , Birmingham

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

7+ years in software, data, or ML engineering with 3+ years building production search systems
Experience with e-commerce search patterns: faceting, merchandising rules, query understanding
Strong knowledge of embedding models, approximate nearest neighbor search, and reranking architectures
Hands-on experience with vector databases and similarity search at scale (Pinecone, Milvus, Weaviate, FAISS or similar)
MLOps expertise: model deployment pipelines, monitoring, versioning, and retraining workflows
Production experience with transformer-based models for classification and ranking
Track record balancing latency, cost, and relevance tradeoffs in real-time systems
Experience designing controlled experiments and defining ML success metrics

Job Responsibility

Design hybrid retrieval systems combining keyword search, vector similarity, and cross-encoder reranking at scale
Build intelligent query routing with cascading classification strategies
Architect multi-model inference pipelines optimized for latency-sensitive workloads
Define relevance metrics, run A/B experiments, and drive measurable business outcomes
Support the driving MLOps standards for model deployment, monitoring, and continuous improvement
Partner with Product, Merchandising, and Engineering to translate business requirements into ML solutions
Mentor engineers and define search and ML architectural standards

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Bakersfield

Salary:

18.90 - 28.90 USD / Hour

CVS Health

Expiration Date

April 03, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

Bilingual Patient Onboarding Associate

Luna

Location:
United States

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Job Description:

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