Bilingual Loyalty Services Representative Job at Robert Half (Chicago)

Remote Bilingual Customer Service Representative – Loyalty Program

Are you passionate about delivering exceptional customer service? Do you thrive ...

Location

Canada , Toronto

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 16, 2026

Requirements

Bilingual agents fluent in English and French
with a STABLE work history
at least 2.5 years of on-phone customer service experience / call center experience
Tech-Savvy: Comfortable using Outlook, Teams, Excel, and CRM/call center software
Strong Problem-Solving Skills: Ability to adapt and provide solutions to customer needs
Positive & Professional Attitude: Maintain a friendly tone and handle calls with empathy and patience
Open to Feedback & Growth: Willingness to learn and apply coaching for continuous improvement
Internet Connection: A wired internet connection is required (WiFi is not encouraged)
Successful candidates need to clear the Criminal and Credit check during onboarding

Job Responsibility

Assist customers across Canada with loyalty program redemptions, order status inquiries, fraud concerns, and account updates
Provide site navigation support and answer general account questions
Process transactions and ensure accurate documentation of all interactions
Deliver exceptional customer service with a professional and friendly approach
Collaborate with team members and supervisors to enhance service quality
Apply feedback to continuously improve performance
Communicate effectively in both English and French to support a bilingual customer base

What we offer

Work-Life Balance: Enjoy the flexibility of a 100% remote role with no office days
Comprehensive Benefits: Upon achieving permanent status, receive 100% employer-paid health care, an EAP, a pension plan, paid holidays (including your birthday!), vacation, and additional care days
Career Growth: This contract is designed to lead to a permanent offer with enhanced benefits, an attractive bonus structure, and amazing career opportunities for promotion and training
Competitive Pay & Bonuses: Start at $20/hour with a potential increase after 6 months based on performance. Earn additional rewards through a bonus program based on quality and call handling
Recognition Program: Earn points to exchange for gift cards or credits
Training & Development: Receive 3 weeks of dedicated training to set you up for success

Fulltime

Customer Service Representative

We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin...

Location

United States , West Covina

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Applicant must have a minimum of one year of experience in a customer service role
proficiency in handling customer queries and complaints, demonstrating excellent customer service skills
capable of performing data entry tasks with high accuracy
must have working knowledge of Microsoft Word for document creation and editing
familiarity with Microsoft Outlook for managing detail oriented email correspondence and scheduling
strong ability to handle high-stress situations and maintain composure while dealing with customers
excellent interpersonal and communication skills to effectively interact with customers
proven problem-solving skills to address customer issues effectively and efficiently
demonstrated ability to work in a team-based environment
openness to work in different shifts, including weekends and holidays, as per business requirements.

Job Responsibility

Provide stellar customer service through inbound and outbound call handling
carry out member services, ensuring all customer needs are met
maintain meticulous records of customer interactions and transactions
resolve customer inquiries and concerns promptly and professionally
utilize Microsoft Word and Outlook to manage customer data and communications
process customer requests accurately, demonstrating a keen eye for detail
adapt to varying work pace, managing tasks efficiently during busy periods
contribute to a team culture that values loyalty and cooperation
participate in training programs to continuously improve skills and knowledge
monitor customer accounts, taking necessary action when required.

What we offer

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
access to 401(k) plan.

Fulltime

Remote Bilingual Customer Service Representative

Are you passionate about delivering exceptional customer service? Do you thrive ...

Location

Canada , Edmonton

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 16, 2026

Requirements

Bilingual (English & French): Fluent in both languages, with strong verbal and written communication skills (ESSENTIAL)
Minimum of 2.5 years of on-phone customer service/call center experience (REQUIRED)
Stable Work History: A stable resume with a record of successful, long-term work. (Required)
Tech-Savvy: Comfortable using Outlook, Teams, Excel, and CRM/call center software
Strong Problem-Solving Skills: Ability to adapt and provide solutions to customer needs
Positive & Professional Attitude: Maintain a friendly tone and handle calls with empathy and patience
Open to Feedback & Growth: Willingness to learn and apply coaching for continuous improvement
Internet Connection: A wired internet connection is required (WiFi is not encouraged)
Successful candidates need to clear the Criminal and Credit check during onboarding

Job Responsibility

Assist customers across Canada with loyalty program redemptions, order status inquiries, fraud concerns, and account updates
Provide site navigation support and answer general account questions
Process transactions and ensure accurate documentation of all interactions
Deliver exceptional customer service with a professional and friendly approach
Collaborate with team members and supervisors to enhance service quality
Apply feedback to continuously improve performance
Communicate effectively in both English and French to support a bilingual customer base

What we offer

Work-Life Balance: Enjoy the flexibility of a 100% remote role with no office days
Comprehensive Benefits: Upon achieving permanent status, receive 100% employer-paid health care, an EAP, a pension plan, paid holidays (including your birthday!), vacation, and additional care days
Career Growth: This contract is designed to lead to a permanent offer with enhanced benefits, an attractive bonus structure, and amazing career opportunities for promotion and training
Competitive Pay & Bonuses: Start at $20/hour with a potential increase after 6 months based on performance. Earn additional rewards through a bonus program based on quality and call handling
Recognition Program: Earn points to exchange for gift cards or credits
Training & Development: Receive 3 weeks of dedicated training to set you up for success

Fulltime

Inside Sales Retail Representative

The SDR Retail position has a specific focus on managing an assigned portfolio o...

Location

Spain , Sant Feliu de Llobregat

Salary:

Not provided

Cosentino HQ Miami

Expiration Date

Until further notice

Requirements

Bachelor's degree or at least 5 years of relevant work experience in sales and retail sector, ideally in Interior Design or related industries
Excellent verbal and written communication, bilingual in English
Experience with Salesforce preferably or other CRMs
Ability to customize the pitch based on the needs and particularities of the client and their business context
Proven experience in high‑volume outbound calling and emailing to SMB customers
Proven creative problem-solving approach and strong analytical skills
Target‑driven mindset with a track record of meeting or exceeding KPIs (calls, meetings, conversions)

Job Responsibility

Manage and develop a portfolio of client accounts for kitchen & bath stores and fabricators, maintaining a strong relationship with current clients, ensuring their satisfaction and loyalty to Cosentino. Additionally, identify growth opportunities within existing accounts and propose appropriate commercial actions for each
Generate demand for our products during calls, aiming to drive direct or indirect purchases by the assigned accounts, impacting sales incrementality
Increase the adoption and use of Professional Digital Platforms and their respective services across all assigned accounts. Ensure autonomous and efficient connection and communication with Cosentino using the platforms
Make cold and follow-up calls to the assigned portfolio, while also sending emails and providing support through WhatsApp or any other approved communication channel, with the goal of presenting the company's products, promotions, and services
Maintain and update the client database in the CRM, updating account information in Salesforce, obtaining additional information to allow better account segmentation, and removing closed accounts from the database when necessary. Ensure data accuracy and integrity to facilitate sales activities
Improve our sales efficiencies, reducing the workload of this type of accounts for the field sales team, optimizing management times and workload
Collaborate with the sales team to develop effective prospecting and account management strategies, following up on missions sent to the sales teams
Participate in follow-up meetings with sales teams, the central HQ team, Center Managers, and Regional Directors
Provide detailed monthly reports of your work and the results obtained against set objectives
Offer excellent customer service and resolve any issues that may arise in managing these types of accounts

What we offer

You will join a company: With an international mindset and presence in 100+ countries
With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®
In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project

Fulltime

New

Assistant Team Store Manager

The Retail Supervisor coordinates a team of employees at an assigned location un...

Location

United States , San Jose

Salary:

21.00 - 25.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Ability to use telephone, computer, Micros Point of Service (POS) system
May be required to work overtime, nights, and/or weekends
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Job Responsibility

Supervises the receiving and tagging of incoming merchandise
Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service
Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor
Handles the storing of all incoming merchandise in assigned locations
Ensures correct pricing on all products on the floor
Maintains customer service standards
Cashiers when necessary to expedite the processing of guest’s purchasing
Responsible for the recording of damaged merchandise
Merchandises the floor for maximum sale of all products
Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

New

Retail Sales Worker Lead

The Retail Sales Lead Worker coordinates store operations, supporting and traini...

Location

United States , London, OH

Salary:

20.00 - 22.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Previous retail experience preferred
Mathematical skills are required to facilitate sales reports and audits
Must be of legal age to work with alcohol
Must provide proof of having earned a responsible alcohol training and certification program where applicable
Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
Must be fluent in the native language, both spoken and written
Must be computer literate in MS Office programs
Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
Must be well groomed and always maintain a high level of professionalism

Job Responsibility

Perform all Sales Associate and General Utility Worker duties
Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests
Ensure all guests are greeted when they walk into the store
Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
Keep an inventory of stock, noting any out-of-stock items or possible shortages
Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis

What we offer

medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

New

Hospitality Worker II

The Hospitality Worker II is responsible for ensuring guest satisfaction by book...

Location

United States , Jackson

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous guest services experience required
Previous cash handling experience preferred
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail

Job Responsibility

Greet and provide customer service to guests while anticipating their needs
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
Book reservations, rentals, and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and delivers messages as needed
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
Coordinate resolution of guest concerns
Communicates closely with all departments to ensure a seamless guest experience

New

Industrial Welder

Valbruna ASW Inc., the premier specialty steel-making facility located in Wellan...

Location

Canada , Welland

Salary:

39.54 CAD / Hour

Valbruna ASW Inc.

Expiration Date

Until further notice

Requirements

Must be a certified Welder and holds a valid CWB or TSSA welding ticket
At least 3 years of working experience as an Industrial Welder, preferably in a heavy industrial or manufacturing setting
Willing to work rotating shifts (days, nights, and afternoons), overtime as required and the occasional weekends
Demonstrates an aptitude for reading and interpreting blueprints, diagrams, and any other written instructions
Proven trouble-shooting and diagnostic skills, mechanical aptitude and strong math skills
Comfortable working at heights
Able to multi-task projects and meet production deadlines
Superior analytical, organizational and problem-solving skills and a demonstrated ability to take initiative and to work independently or as part of a team
Strong safety track record
A strong willingness to work in a fast-paced, lean environment where adaptability, innovation and hard work are valued above all else

Job Responsibility

Reads and interprets blueprints, sketches and welding process specifications
Performs all kinds of welding, brazing, and cutting on various types of metal, using gas or electrical welding equipment
Selects materials in accordance with suitably for the job and plans tasks accordingly
Makes simple calculations
Rigging, hoisting and the ability to operate a forklift is required in order to move materials within the worksite
Inspects completed work for conformance to specifications
Detects and reports defective equipment and material handling devices to the Supervisor
Ensures compliance with all ASW Steel Health and Safety policies and procedures
Works along with NDT inspector to complete annual NDT inspections on material handling and lifting devices
Completes all other dues as assigned

What we offer

health insurance
pension plan
shift premium for afternoon shift ($0.35)
shift premium for night shift ($0.55)
overtime available after 40 hours per week

Fulltime

Bilingual Loyalty Services Representative

Robert Half

Location:
United States , Chicago

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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