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We are seeking an organized, personable and proactive Bilingual HR Assistant to support hotel HR operations, providing administrative and clerical support during a team member’s leave. This position is critical to the day-to-day HR function for 270+ hotel staff (including cooks, dishwashers, cleaners, and guest services) and requires fluent Spanish/English communication skills.
Job Responsibility:
Serve as the first point of contact for employee inquiries
answer simple HR-related questions and assist walk-in employees
Provide bilingual support for all communications with staff (Spanish/English)
Assist with workers’ compensation reporting and case management (gather doctor notes, follow up with employees and insurance adjusters)
Learn and assemble personnel files and documentation as per company standards
Print, organize, and distribute daily sign-in sheets and other HR documents
Generate and update Excel spreadsheets
pull reports from HRIS (UKG experience preferred)
Help with password resets and basic system access issues for employees
liaise with IT as needed
Take messages, route calls, and communicate effectively with internal departments
Support any additional HR projects and administrative duties as required by the HR team
Requirements:
Bilingual: Full professional fluency in Spanish and English is a must
Prior experience in an administrative or HR assistant role preferred
Ability to maintain confidentiality in all HR-related matters
Proficient in Microsoft Office (including Excel) and ability to adapt to new software (UKG experience a plus)
Strong organization, time management, and communication skills
Customer service oriented with a patient, approachable demeanor
Comfortable working onsite daily and interacting with a diverse staff
Proven experience in HR administration or a related field
Fluency in Spanish is required to effectively communicate with employees
Proficiency with Excel and other productivity tools to manage data and reporting
Strong organizational skills with attention to detail
Ability to handle sensitive employee information with confidentiality
Excellent interpersonal and communication skills
Familiarity with workers' compensation processes is a plus
Ability to work on-site daily and adapt to a fast-paced environment
Nice to have:
UKG experience
Familiarity with workers' compensation processes
What we offer:
lunch provided
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan