Bilingual Customer Service Representative, Robert Half

Bilingual Customer Service Representative

Robert Half

Location:
United States, Omaha

Category:
Call Center

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We’re seeking Bilingual Customer Service Representatives to join our vibrant call center team. Acting as the first point of contact for valued customers, you'll handle 80–100 calls per day with poise, precision, and positivity. The role offers career advancement, a collaborative environment, and the ability to make meaningful customer connections.

Job Responsibility:

Assist customers with questions, troubleshooting, and solutions
Manage 80-100 incoming calls daily while delivering exceptional service
Communicate fluently in both Spanish and English
Turn customer challenges into success stories by actively listening, building rapport, and providing resolutions
Work with cross-functional teams to improve service processes
Master company tools, policies, and systems through training opportunities

Requirements:

Fluent in Spanish and English (both verbal and written)
1+ year of customer service experience (call center experience is a plus, but not required)
High school diploma or equivalent

Nice to have:

Call center experience

What we offer:

Dynamic work environment
Room for growth
Culture that values dedication and hard work
Access to competitive compensation and benefits

Additional Information:

Job Posted:
August 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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