Bilingual Customer Service Representative Jobs

New

Managed Care Customer Service Representative

This is an in office role that is responsible for providing customers, retail pe...

Location

United States , Lawrenceville

Salary:

Not provided

Americas Best Contacts and Eyeglasses

Expiration Date

Until further notice

Requirements

Work Experience: 0-2 years Related experience
Education: High School Diploma or equivalent
Bilingual - Spanish
Saturday availability

Job Responsibility

Answers calls from customers regarding collection of past account accounts
Conducts conference calls with customers and insurance companies to determine responsible party for the balance and offers solutions of payment options
Provides detailed notes in our Point of Sale system, to communicate findings to retail associate and maintains notes in the ticketing system to track calls and purpose of calls
Answers calls from retail personnel to assist with selecting the correct plans in the Point of Sale system and answer questions regarding plan calculations and why their customers received balance due notices
Writes off balance per store requests concerning store errors and forward new plans to the Plan Setup Team to add into the Point of Sale
Answers calls from third party payers and reviews line by line the details in order to determine customer's responsibility and insurance responsibility
Completes a high balance investigation to find new ways to prevent bad billings by researching insurance plans and insurance information
Makes outbound calls to insurance companies to inquire the status of unpaid self-pay claims
Solves issues with insurance checks that go directly to the customers but belong to National Vision by calling out to the customers to explain their balances owed

What we offer

competitive compensation
health and dental insurance
401k retirement savings with company match
flex spending account
paid personal time off
paid company holidays
parental leave
employee eyewear discount
training programs
access to educational courses

Fulltime

New

Bilingual Customer Service Representative

Are you interested in working in the Insurance Industry? Do you speak English AN...

Location

Canada , Montréal

Salary:

50500.00 CAD / Year

Randstad

Expiration Date

December 30, 2025

Requirements

Strong English and French communication skills (Mandatory)
Must be able to pass The Federal Government's Enhanced Security Screening
Must have Strong Computer skills, using multiple screens and systems at the same time. (Multitasking)
Strong Problem Solving skills
Customer Service experience or Call Center Experience Required
Able to work under pressure
High School Diploma Required

Job Responsibility

Provide accurate responses to existing and new members while maintaining the highest level of customer service
Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion

What we offer

Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
3 weeks of Paid Vacation & 3 Paid Personal days
Monday - Friday scheduling - Weekends off
Pension plan
Able to participate in the Share Ownership Program
Bonus plan
Education reimbursement program $2,000 (annually)
Career advancement options

Fulltime

New

Bilingual Customer Service Representative

Are you interested in working in the Insurance Industry? Do you speak English AN...

Location

Canada , London

Salary:

46000.00 - 50500.00 CAD / Year

Randstad

Expiration Date

December 30, 2025

Requirements

Strong English and French communication skills (Mandatory)
Must be able to pass The Federal Government's Enhanced Security Screening
Must have Strong Computer skills, using multiple screens and systems at the same time. (Multitasking)
Strong Problem Solving skills
Customer Service experience or Call Center Experience Required
Able to work under pressure
High School Diploma Required

Job Responsibility

Provide accurate responses to existing and new members while maintaining the highest level of customer service
Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion

What we offer

Pension plan
Able to participate in the Share Ownership Program
Bonus plan
Education reimbursement program $2,000 (annually)
Career advancement options

Fulltime

New

Bilingual Customer Service Representative

Are you interested in working in the Insurance Industry? Do you speak English AN...

Location

Canada , London

Salary:

48000.00 CAD / Year

Randstad

Expiration Date

December 30, 2025

Requirements

Strong English and French communication skills (Mandatory)
Must be able to pass The Federal Government's Enhanced Security Screening
Must have Strong Computer skills, using multiple screens and systems at the same time. (Multitasking)
Strong Problem Solving skills
Customer Service experience or Call Center Experience Required
Able to work under pressure
High School Diploma Required

Job Responsibility

Provide accurate responses to existing and new members while maintaining the highest level of customer service
Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion

What we offer

Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
3 weeks of Paid Vacation & 3 Paid Personal days
Pension plan
Able to participate in the Share Ownership Program
Bonus plan
Education reimbursement program $2,000 (annually)
Career advancement options

Fulltime

New

Customer service and logistics representative

Do you have a knack for customer service and an interest in logistics? If you're...

Location

Canada , Laval

Salary:

22.00 - 25.00 CAD / Hour

Randstad

Expiration Date

December 22, 2025

Requirements

1 to 3 years of experience in a customer service or call center role
Strong computer skills, including proficiency with SAP software
Bilingualism (French-English) is essential as you will be responsible for clients outside of Quebec
Excellent problem-solving skills and a high degree of autonomy
A strong sense of time management and the ability to work effectively in a team

Job Responsibility

Taking and processing orders for pickup and delivery
Constantly communicating with carriers to provide real-time order tracking to customers
Handling daily calls and maintaining excellent relationships with internal and external clients
Promptly addressing customer and carrier complaints, including escalation when needed
Monitoring carrier performance to identify optimization opportunities
Updating files and information in SAP software
Collaborating with sales, logistics, carrier teams, and clients

What we offer

Eligible after just one week of work

Fulltime

!

New

Bilingual Customer Service Representative

Are you interested in working in the Insurance Industry? Do you speak English AN...

Location

Canada , London

Salary:

48000.00 CAD / Year

Randstad

Expiration Date

December 21, 2025

Requirements

Strong English and French communication skills (Mandatory)
Must be able to pass The Federal Government's Enhanced Security Screening
Must have Strong Computer skills, using multiple screens and systems at the same time. (Multitasking)
Strong Problem Solving skills
Customer Service experience or Call Center Experience Required
Able to work under pressure
High School Diploma Required

Job Responsibility

Provide accurate responses to existing and new members while maintaining the highest level of customer service
Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.

What we offer

Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
3 weeks of Paid Vacation & 3 Paid Personal days
Monday - Friday scheduling - Weekends off
Pension plan
Able to participate in the Share Ownership Program
Bonus plan
Education reimbursement program $2,000 (annually)
Career advancement options

Fulltime

!

New

Bilingual Customer Service Representative

We are looking for a Customer Service Representative to join our client in the i...

Location

Canada , Montréal

Salary:

17.00 - 21.42 CAD / Hour

Randstad

Expiration Date

December 19, 2025

Requirements

3 years of experience supporting insurance programs
Fluency in French and English (oral and written)
Proficiency in the Microsoft Office suite
Excellent communication, empathy, and listening skills
College diploma preferred, high school diploma required

Job Responsibility

Promptly and professionally answer incoming calls, chats, and inquiries
Develop product knowledge and effectively convey information to clients
Demonstrate active listening, clarify information, and de-escalate situations
Document customer inquiries and solutions
Maintain established performance levels
Understand and resolve compliance issues
Support teamwork
Effectively identify and respond to customer needs, providing solutions and alternatives

What we offer

Work from home

!

New

Customer service representative - delivery

Are you bilingual with a passion for customer service? Get ready to take on a ne...

Location

Canada , Laval

Salary:

20.00 - 23.00 CAD / Hour

Randstad

Expiration Date

February 01, 2026

Requirements

Bilingualism (French and English), both spoken and written
Experience in customer service, ideally in a call center environment
Excellent sense of customer service and a dynamic personality
Ability to maintain a positive approach and an engaging tone of voice

Job Responsibility

Contact clients by phone to schedule and confirm their furniture deliveries
Proactively follow up on orders and deliveries to keep clients informed on the status of their items
Collaborate with the warehouse team and carriers to resolve issues and ensure client satisfaction
Perform administrative tasks related to delivery coordination and client file updates

What we offer

Stable work schedule from Monday to Friday, with the choice between two shifts (8 a.m. to 5 p.m. or 9 a.m. to 6 p.m.)
Job security thanks to an initial 3-month contract with the possibility of a permanent position, with weekly pay
Family-like and motivating work environment
Excellent accessibility by car and public transport, with on-site parking
Clear opportunities for career growth and development within the company

Fulltime

Bilingual Customer Service Representative

Randstad

Location:
Canada, Montréal

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 17, 2025

Expiration:
December 21, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Bilingual Customer Service Representative

Managed Care Customer Service Representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Customer service and logistics representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Customer service representative - delivery

Bilingual Customer Service Representative

Randstad

Location:Canada, Montréal

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:December 17, 2025

Expiration:December 21, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Bilingual Customer Service Representative

Managed Care Customer Service Representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Customer service and logistics representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Customer service representative - delivery

Location:
Canada, Montréal

Category:
Customer Service

Contract Type:
Employment contract

Job Posted:
December 17, 2025

Expiration:
December 21, 2025