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Bilingual Customer Service Representative

https://www.randstad.com Logo

Randstad

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Location:
Canada, London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

48000.00 CAD / Year

Job Description:

Are you interested in working in the Insurance Industry? Do you speak English AND French and are passionate about helping people? We're looking for Bilingual Customer Service Representatives that want to grow and evolve within a company and have a long term career!

Job Responsibility:

  • Provide accurate responses to existing and new members while maintaining the highest level of customer service
  • Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion

Requirements:

  • Strong English and French communication skills (Mandatory)
  • Must be able to pass The Federal Government's Enhanced Security Screening
  • Must have Strong Computer skills, using multiple screens and systems at the same time. (Multitasking)
  • Strong Problem Solving skills
  • Customer Service experience or Call Center Experience Required
  • Able to work under pressure
  • High School Diploma Required
What we offer:
  • Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
  • 3 weeks of Paid Vacation & 3 Paid Personal days
  • Pension plan
  • Able to participate in the Share Ownership Program
  • Bonus plan
  • Education reimbursement program $2,000 (annually)
  • Career advancement options

Additional Information:

Job Posted:
December 18, 2025

Expiration:
December 30, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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