Bilingual administrative coordinator

• Ensuring all SOP’s and policies/procedures are followed on a daily basis
• Actively working and maintaining detailed progress on various reports, both internal and customer reports, updating POD status and securing documents as required
• Broker Payment validation/entry
• Uploading various documents for imaging, progress tracking, etc. ...
• Updating various records and progress trackers shared across the team
• Maintaining individual and shared email inboxes adhering to regulations set within the team
• Communicating with many different internal teams and external customers for various reasons, including delivery ETA’s, probill status updates, customer billing/payment, pay disputes, etc.
• Collections
• Learning and assisting with coverage on various team functions as listed above

• 6 months to 1 year of work experience in an administrative position
• Good command of computer software
• Resourceful and autonomous
• Comfortable to communicate in French and English : English is required because it is a Canadian company, and internal communication with clients and internal employees can be in English

Having the flexibility to work any schedule is a strong asset

• Group insurance programs from day 1
• Beautiful dynamic working environment
• Diversity of tasks