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We’re seeking a Benefits Analyst to own day-to-day benefits operations and help us deliver an exceptional employee experience. You’ll reconcile and audit benefit invoicing, lead new-hire benefit orientations, manage enrollments and eligibility, and serve as a trusted resource for employee questions. The ideal candidate is proactive, detail-obsessed, comfortable working with minimal supervision, and eager to learn. Experience with large enterprise HRIS platforms and analytical skills for business operations will help you thrive in this role.
Job Responsibility:
Reconcile and audit monthly benefit invoices
research and resolve discrepancies
track credits and adjustments
Approve and audit benefit enrollments, life event changes, and terminations
ensure data integrity across HRIS, carrier portals, and EDI feeds
Conduct engaging new-hire benefit orientations and open enrollment sessions
create clear employee communications and job aids
Respond to employee benefit inquiries with timely and accurate guidance
escalate complex issues as needed
Maintain carrier relationships
navigate insurance vendor and enrollment websites to resolve eligibility, claim, and billing issues
Support/lead ACA reporting (1094-C/1095-C) and related compliance activities
assist with nondiscrimination testing and required notices (HIPAA, COBRA, SBCs, etc.)
Partner with HRIS to monitor EDI files and troubleshoot file errors
run and schedule routine and ad-hoc reports
Maintain thorough documentation, SOPs, and audit logs for internal and external compliance reviews
Oversee leave of absence (LOA) and accommodations at a high level (FMLA, ADA, paid family/medical leave, state programs)
coordinate with employees, managers, payroll, and vendors
Collaborate closely with Payroll on deductions, arrears, retro adjustments, and year-end reconciliations
Process and audit limited payroll data on a biweekly basis, and act as payroll processing backup when needed
Work in UKG Ready to process timesheets and calculate payroll, as well as perform various audits to ensure accuracy
Requirements:
4+ years of progressive experience in benefits administration, with direct ownership of billing reconciliation, enrollments, and employee support
HRIS experience required
large enterprise HRIS platforms (reporting, approvals, audits, eligibility, and EDI monitoring)
Demonstrated experience with ACA reporting, LOA/accommodations (FMLA/ADA), and benefits compliance (ERISA, HIPAA, COBRA)
Proven ability to multitask with minimal supervision in a fast-paced environment while maintaining exceptional accuracy and confidentiality
Strong Excel/Google Sheets skills (v-lookups, pivot tables) and comfort learning new systems
Clear, empathetic communicator with a positive attitude and service mindset
skilled at explaining complex topics simply
Nice to have:
Bachelor’s degree in HR, Business, or related field (or equivalent experience)
Professional certifications (CEBS, PHR/SPHR, SHRM-CP/SCP)
Experience with multi-state benefits and leave laws (including MA Paid Family and Medical Leave)
Prior vendor/carrier management and open enrollment project leadership
What we offer:
A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits
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