Bellman

• Respond to guest requests for special arrangements or services
• follow up to ensure guest satisfaction
• gather, summarize, and provide information about the property and surrounding area
• answer, record, and process guest calls, messages, requests, and concerns
• contact appropriate individuals or departments to resolve issues
• review shift logs and document pertinent information in logbooks
• monitor club lounge for seating availability, service, safety, and well-being of guests
• report accidents and unsafe work conditions
• complete safety training and certifications
• welcome and acknowledge guests according to company standards
• assist individuals with disabilities
• follow company policies and procedures
• ensure clean and professional personal appearance
• comply with quality assurance expectations and standards

• Respond to guest requests for special arrangements or services
• follow up to ensure guest satisfaction
• gather, summarize, and provide information about the property and surrounding area
• answer, record, and process guest calls, messages, requests, and concerns
• contact appropriate individuals or departments to resolve issues
• review shift logs and document pertinent information in logbooks
• monitor club lounge for seating availability, service, safety, and well-being of guests
• report accidents and unsafe work conditions
• complete safety training and certifications
• follow company policies and procedures
• maintain clean and professional appearance
• welcome and acknowledge guests according to company standards
• assist individuals with disabilities
• use appropriate etiquette with clear and professional language
• develop and maintain positive working relationships with employees
• comply with quality assurance expectations and standards
• stand, sit, or walk for extended periods
• move, lift, carry, push, and pull objects weighing less than 10 pounds
• perform other reasonable job duties as requested by supervisors

High school diploma or G.E.D. equivalent

• Equal opportunity employer
• diverse and inclusive workplace
• training and development opportunities
• recognition opportunities
• holistic well-being focus