Bell Person, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Bell Person position at The Ritz-Carlton Grand Cayman assisting guests with luggage, transportation, and providing excellent customer service following Ritz-Carlton standards and AAA standards.

Job Responsibility:

Assist guests/visitors in and out of vehicles
Assist guests with loading/unloading luggage
Supply guests with directions
Arrange transportation for guests/visitors
Record advance transportation request as needed
Communicate parking procedures to guests/visitors
Stand or walk for an extended period or for an entire work shift
Greet and escort guests to Front Desk and/or Club lounge for check in
Open doors assist guests/visitors entering and leaving property
Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
Transport guest luggage to and from guest rooms and/or designated bell area
Assist with luggage storage and retrieval
Assist in moving guest vehicles from the hotel entrance to the parking garage
Deliver the car to the guest on departure

Requirements:

Excellent customer service skills
Excellent verbal communications skills in English
Must be able to use and navigate computer software's like Microsoft excel and word
Flexibility to work varied shifts and should be able to do overnight shift based on business needs
Knowledgeable about all the hotel services, amenities and hours of operation
Focus – ability to follow up on guest requests such as lost luggage process
Must have a valid drivers' license and be able to obtain a local drivers' license within 7 days of his/her first day at work
Must be able to drive both manual and automatic cars
On occasion this job will require the successful candidate to drive a company vehicle for which the candidate must be a minimum of 25years old due to insurance policies
If already in possession of a valid Cayman Islands driver's license an excellent driving history record is required
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Additional Information:

Job Posted:
August 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Bell Person