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The Bartender Supervisor oversees daily operations of the bar, ensuring an exceptional guest experience aligned with Four Seasons' standards. This role combines hands-on bartending with team supervision, maintaining product quality, service efficiency, and a refined guest environment.
Job Responsibility:
Supervise the bar team to deliver attentive, efficient, and personalized service
Prepare and serve beverages according to recipes and quality standards
Ensure bar mise en place is consistently stocked, clean, and organized
Maintain strong product knowledge, including cocktails, spirits, wines, and seasonal offerings
Train and mentor new and existing bartenders on service techniques and product knowledge
Monitor inventory levels, conduct stock counts, and assist in ordering supplies
Handle guest feedback and resolve complaints promptly with professionalism and care
Ensure billing accuracy and follow all cash handling and POS procedures
Requirements:
Minimum 2 years of bartending experience in a luxury or high-volume environment
Excellent communication, leadership, and interpersonal skills
Ability to multi-task, remain calm under pressure, and lead by example
Flexibility to work evenings, weekends, and holidays as required
Previous supervisory or team leader experience preferred
Must hold Japan working authorization
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide